Body Shop

Real Reviews From Verified Customers

James O.
Vehicle Make : Infiniti
4 out of 5
10/6/2016
Text messages as updates were nice to get.
Lance M.
Vehicle Make : Subaru
4 out of 5
9/27/2016
My repair looks fantastic! Very courteous staff, thorough, detail oriented! Finished 4 days ahead of schedule... But I could not pick the car up because I was out of town! Just have to work out that deductible issue with my insurance company!
Oliva H.
Vehicle Make : Volvo
5 out of 5
9/26/2016
My rep Jordan was exemplary. Keep me in the loop as to the progress and was always available for my questions. Excellent service experience.
Adam B.
Vehicle Make : Toyota
5 out of 5
9/24/2016
Excellent service. Great communication. Quality work
Lisa K.
Vehicle Make : Scion
5 out of 5
9/23/2016
Excellent job communicating progress and completion
Jonula M.
Vehicle Make : Mercedes
5 out of 5
9/23/2016
I liked the way I was updated about my car. Everyone that I met at Service King was friendly and knowledgeable. It was an overall great experience.
Maria F.
Vehicle Make : Suzuki
5 out of 5
9/17/2016
The ServiceKing Team at the Carothers store were amazing. Jordan Riker was extremely professional, kind, helpful, and kept me updated through out the whole process. In addition my vehicle looks wonderful again.
Barton M.
Vehicle Make : Honda
5 out of 5
9/17/2016
This was the easiest experience I have ever had with a repair company. Jordan made it very simple and smooth and gave consistent feedback and updates. I will recommend you all to anyone.
Christopher D.
Vehicle Make : Subaru
5 out of 5
9/16/2016
Tony was awesome!
Jeff C.
Vehicle Make : Infiniti
5 out of 5
9/16/2016
Very efficient process. Great communication.
Brenner And.
Vehicle Make : Dodge
5 out of 5
9/7/2016
Great staff...and great repair
David M.
Vehicle Make : Ford
5 out of 5
9/4/2016
Excellent service.
Susan M.
Vehicle Make : Nissan
4 out of 5
8/26/2016
Good communication throughout the time you had the car.
William W.
Vehicle Make : Toyota
5 out of 5
8/24/2016
Done on time and kept me updated the whole time
Eileen M.
Vehicle Make : Lexus
5 out of 5
8/21/2016
Tony kept me well informed of the progress!
Daniel P.
Vehicle Make : Lexus
5 out of 5
8/19/2016
Excellent service!
John G.
Vehicle Make : Ford
5 out of 5
8/17/2016
Good team ~caring and willing to answer questions. Cery helpful
James C.
Vehicle Make : Hyundai
5 out of 5
8/13/2016
Jordan was very professional and kept me updated. Very impressed with everyone I dealt with.
Sergio O.
Vehicle Make : Cadillac
5 out of 5
8/10/2016
Really appreciated the willingness of the staff to provide regular updates. Always knew the status of the repair by virtue of the updates. Thank you.
Abby S.
Vehicle Make : Lexus
1 out of 5
8/2/2016
While not entirely satisfied, I do not fault Service King of Franklin.... I'm filing another claim with insurance as I don't feel only painting one side of the car and leaving it unmatching from an accident that was 100% not my fault is unacceptable. I understand the older paint is impossible to match due to oxidation, but my car was one shade of black before the accident and should be one shade of black when I leave.

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