Service King Franklin

Every bit of the process with getting my car fixed was seamless, from my initial phone call with Geico, to dropping my car off and picking it up, Geico and Service King did an awesome job!! I appreciate them keeping me updated, plus being so friendly and professional, and staying on target for my car being completed when they said that it would! I would definitely recommend them and use them again if I need additional repairs!!

Service was wonderful

I was happy to see got repaired by Service King because my car now look like new again! Also thank you all for giving my car a shiny wash! Thank you and Happy Holidays! Sincerely, **** N

Repairs look great this far. And they were great about following up with me. The only complaint was I wasn't notified it would be delayed until the day I was supposed to get it back.

Even though I got my car back it's still not fixed completely. My alignment is horrible.

Great service, constant updates, thanks!!

Having all the little things taken care of so i don't have to make an extra trip there, but thanks for fixing it in the end, looks good now

I had a great experience with service king. The experience was so great it made me consider changing car insurance.

Everyone was nice and i was up dated often car was ready before due date would definitely go back

I asked for the led bulb in headlight assembly to be put in new headlamp and it was replaced with a normal bulb. I need that bulb back please .

Great customer service! Car looks great and everything is good so far after picking it up yesterday.

Great experience!

Great work !

I was told that my vehicle should be done on the 14th. It wasn’t. I understand how things can go, I wasn’t upset about missing your predicted deadline. What lissed me off, was the fact that I had to call, over and over again to figure out what was going on. The , waiting over a week for a part to arrive, that had been miss placed... then... showing up to pick up my vehicle (I was called and told it was completed) just to see that the work that was promised to be done wasn’t even finished! I wasted my time calling you, wasted my time driving out to Franklin from Nashville, and then will have to waste my time when you arrive to finally finish the work I was told was already done... pretty pathetic customer service... not mentioned, the three times I was promised a call back and never received them... I can’t wait for my google and Facebook reviews.

Great, seamless experience! Thank you!

Bad

Service King was great to work with and did a great job fixing the damage to our car!

great job fast courteous service

Very friendly staff and quick service!

It appears someone backed into something after repairs so the car is not ready to take home. Also, it is a different bumper than the original. I was not made aware of the changes