Selman Collision Center

I am happy that you did speedy work with good job.

Job was well done and was done quickly.

You did a fine job in repairing my ZR1, but ya’ll tried to get by and save money and as a result you have created a dangerous safety condition. The front end damage required you to replace the driver side composite brake rotor, I don’t know why, but somebody decided to only replace the damaged rotor. When you’re dealing with a car that has a value in excess of $200,000, you can’t just replace one rotor, you have to replace two. Instead you thought you would save money, and now the car pulls violently to the right in a modest breaking situation. So if this is what you guys consider good service then you did a great job.

In regards to Bob: Bob, I’m reflecting on our conversation today and something just didn’t sit right with me about your customer service. It was two faced compared to our past conversations and interactions. First off, I have never met you face to face, so I am probably just number to you. Though I appreciate the updates, putting me in a situation that potentially would have cost me more money was BS and you know it. Quite frankly you were rude and disrespectful, so work on that. You made no effort to work me with you just wanted my car off your line. No regards to where I was or my situation. Thankfully I figured it out. Secondly, do not compare your work to mine. It’s not the same. Cars are not people. And if they were they’d be in trouble under your care. So work on those things. You seem like you’re new to your job. If you have any other questions in regards to improving your customer satisfaction give me a call and I’ll gladly discuss it with you. If not hopefully these suggestions improve your ability to do your job. Thats the message I sent him, so he left it on a pretty bad note. Tell him to work on his customer service and enjoy the holidays.

A large area was missed and not repaired from the collision. Now I have to figure out how to once again deal with getting my car fixed.

Based on my past experience I would trust Selman on future work. All the staff was very professional and detail oriented

verey easy to work with , job well done . thank you

I think our service guy was bob. Outstanding service guy. Selman can’t pay their service department enough. You ought to count your lucky stars Selman. Take care of your employees.

Mike provides terrific customer services. Thanks to all.

The front desk lady was really nice Bob the adjuster is a good guy too

I did a great yelp review check it. Selman Collinson is a place where you can trust your Tesla repairs. Thank you

The lower grille needs to be replaced and it did not come in. I hope that Selman Collision will contact me when it does come in, however long it takes. I was not confident with Bob Bessel's response when I told him that.

Very nice and organized to deal with

Thanks for the repair well done.

Mike Schaffer was great the entire time. Communication between him and my insurance company was thorough and quick. I appreciate all that he and his department did for my Suburban.

really happy with how efficiently everything happened. You guys made it really smooth. I also appreciated getting the lift ride back home.

The customer service staff was very professional. The repairs look great. The wait time was less than expected. I was concerned I wouldn’t be able to get the repairs and the recall complete at the same time. I’m really glad the team at Selman worked together.

Loved how I personally got a call explaining the details of the process to a t

Bob was great, a pleasure to work with, very professional, and always kept me posted on the progress of my car. My cadillac looks great! I was very impressed, I wasn't sure they could match paint and make it look that good but they did. I am so happy with my car! I felt very well taken care of during the entire process, and I am very grateful! Sincerely, Juanita B

Did a great job on my repairs, Thank You!