Abra Auto Body Repair of America - Waukesha

My repair was done quicker than I thought, and the results look good.

As usual, the work was done with complete professionalism. I will recommend you to others.

Austin did a great job.

The daily text messages with no relevant information was frustrating. And the text messages at 11:15 last night and 7 this morning was annoying since it woke me from my much needed sleep. The repair was good. However it took 3 weeks to get all the parts.

Very satisfied! Top notch service & great experience from beginning to end! I would highly recommend!

Excellent job on the repairs, team took care of everything.

Quick and painless process,

Very efficient and great communication with updates and estimated timeframe.

I was happy with the final product and repairs, even though I was initially very skeptical that the damage could be fixed from a cosmetic perspective. My car is running as if there was never an accident. However, better communication on the date of my car's completion would have improved my experience. I was originally told that the car would be ready a week before it was actually completed. There were a few additional items that needed to be ordered to complete the repair, and I wasn't clear why they weren't part of the original repair plan and timeline. There were three delays in the repair for additional parts (welding wire, freon, and tire), each of which seemed like it should have been part of the original plan. I was told early on that my AC needed repair and that the damage necessitated replacing my tire. When I asked why the freon caused a delay, I was told it was because my car is a new model, but given that the AC was in the original scope, that shouldn't cause a delay in the repair timeline because the damage and model year were known at the time of the estimate.

You missed damage. My truck vibrates and is much louder than before the accident.

My car looked like new, and it didn't take long Staff was very nice.

Excellent body work on my repair with fast service. There was an issue with the HVAC controls of the AC at pick up but that turned out to be simply a loose connection. 100% satisfied

Excellent service. Very easy.

Very efficient very personal attentive

Thank you for the communication during the time you had my car. It was very nice to get my car back clean!

Beyond AMAZING!!!! On s scale of ****-10 and ten being excellent I’m going to have to give beyond a 10 the work is more than perfect the ppl are very kind and they were number **** at making sure I was well taken care of! THEY ALL ARE VERY PROFESSIONAL AND EXTREMELY ABOVE AND BEYOUND TO SAY THE LEAST! I will definitely recommend ABRA if I know anyone in need of professional service... I couldn’t be more excited and happier of how **** my car looks! Thank you all at ABRA AUTO BODY AND GLASS. Arlene P

Great customer service and the repair looks fantastic.

I was very happy with the work done by ABRA. It was super fast and the car looks great. Everybody was friendly and kept me up-to-date on the repairs . Made the whole experience easy .

Initially quoted a 9-business day repair that turned into approximately a 25-26 business day repair that costed me a great deal in lost business revenue with me being an independent contractor that uses my vehicle for that purpose. As far as the work that was completed, I am overall satisfied at this moment. My steering wheel has felt a bit stiff and turning doesn’t feel as fluid as prior to the work being completed. Noticed a few white colored scratches on the front right fender (near previously injured rusted area) that were sustained from the impact of the hit and my vehicle forceably hitting a garbage can.

Excellent experience and service. Car looks great.