Body Shop

Real Reviews From Verified Customers

Cindy B.
Vehicle Make : Toyota
5 out of 5
12/1/2016
Awesome service by Seth! Car was so clean
Carolynn G.
Vehicle Make : Lexus
5 out of 5
11/30/2016
Perfect.....as always. Thanks
Betty P.
Vehicle Make : Toyota
5 out of 5
11/28/2016
Job well done. Your services were very much appreciated.
Sarah B.
Vehicle Make : Chevrolet
4 out of 5
11/28/2016
I'm very grateful for the flexibility ABRA was able to help us out with-moving the car to Waukesha from Madison and then delivering the car to my Mom's home. That was awesome! I was however a little concerned with the service I got at the Madison location. The receptionist I was dealing with seemed to be a little scattered and distracted the day I dropped off the vehicle. I was a concerned that things would be missed. Paperwork that was dropped off was missing, she was pulled many different directions, and what should have taken minutes took almost an hour. I thought it was very frustrating and I could see the other people waiting were also upset. I was a little disappointed that I had to bring the vehicle back because the doors didn't match up. I'm really surprised that it made it out of the shop like that. I noticed it when it was still on the flat bed truck. But, the fix was easy and quick. Overall, I'm pleased with the final result and will call ABRA if I ever need repairs done to my vehicles. Thanks!!!
Ayrica U.
Vehicle Make : Ford
5 out of 5
11/20/2016
From the moment I dropped off our vehicle I knew it would be in good hands! Katie and Molly kept me extremely informed throughout the process! I appreciate ALL of the amazing customer service at Abra! Our car looks brand new and they even cleaned the inside after it was fixed! Thank you, Abra in Waukesha!
Rebecca H.
Vehicle Make : Mazda
5 out of 5
11/16/2016
Great staff. Very helpful
John W.
Vehicle Make : Dodge
5 out of 5
11/10/2016
ABRA did an excellent job repairing our vehicle. The staff was friendly and courteous and kept us informed through every step of the process. We highly recommend ABRA.
John C.
Vehicle Make : Subaru
5 out of 5
11/6/2016
Great people. Nice work.
Debra H.
Vehicle Make : Buick
2 out of 5
11/4/2016
I specifically went out of my way to come to Abra because of the detailing of the inside of my vehicle. The repairs were done to satisfaction. The detailing was NOTHING special. My advice would to have the detailing WOW me like it did the last time. They never touched the dash, my windows were splattered with something. So to answer your question, regarding the repairs, were excellent. The special detailing (reason I chose Abra) was nothing special. Just my opinion. Your sales staff on the other hand were excellent!!!!!
Gwendolyn A.
Vehicle Make : Hyundai
5 out of 5
10/28/2016
I'm pleased with your performance. Thank You!
Lynn S.
Vehicle Make : BMW
5 out of 5
10/23/2016
You surpassed my expectations. Thank you.
Cheryl C.
Vehicle Make : Chevrolet
5 out of 5
10/21/2016
Great work! Quality repair!
Crossley E.
Vehicle Make : Ford
4 out of 5
10/20/2016
Took longer than expected but work done was exceptional.
Steve M.
Vehicle Make : Subaru
1 out of 5
10/17/2016
Was told car was ready so I came in to pick up but actually it wasn't ready because the work wasn't checked for quality. The electronic door lock wasn't working. Then to worsen situation I was told no tech was there so I would have to come tomorrow. The technician should've checked door was fully functional. I know it was a simple mistake/problem but that's not the point, the point is Abra didn't recognize it , I did. You can't fix the fact that I had to come in twice to pick up car. Thank you for allowing me the opportunity to give feedback, unfortunately negative, and no need to contact me because there is no way you'll be able to make me completely satisfied, what was done is done.
Marie O.
Vehicle Make : Ford
5 out of 5
10/16/2016
Your staff was great. Very good experience.
**** R.
Vehicle Make : Volkswagen
5 out of 5
10/15/2016
the work was amazing..took very little time and the staff was very friendly!
Jose M.
Vehicle Make : Ford
5 out of 5
10/14/2016
friendly people
Tess C.
Vehicle Make : Mini Cooper
4 out of 5
10/13/2016
The front of my car looks brand new!
Matthew M.
Vehicle Make : Chevrolet
5 out of 5
10/8/2016
I liked the updates on the progress. It's showroom new again! Everyone was helpful in the process.
Tim &.
Vehicle Make : GMC
5 out of 5
9/30/2016
I loved the constant updates and communication. Molly was great so nice. The best part was having you finish my truck earlier than we thought!!

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