Abra Auto Body Repair of America - New Berlin

Cassidy, Samantha, Ashley were all so courteous and helpful throughout the process.. keeping me informed as to status of completion. Also, please give my thanks to the great body technicians who worked on my Ford Fusion... they do amazing work! So very appreciated. Susan S

Looks fabulous! Exceeded expectations. Super courteous staff. Work completed ahead of schedule. Thank you!

Great service. Great people. Excellent workmanship and on time.

not really

Your team has great communication skills they kept me informed of all the process on the job thank you for your help

Amazing work, fast, super friendly. my car was supposed to be towed to another location because the one closest to my house was booked for the week, so an appointment was made to drop off the car at the location near my house then Abra was going to tow it to another location. To my surprise when I went to drop off my car the technician looked at the damage and Determined they would keep the car at their location and the car was done in 3 days. So impressed. determined

The work done is outstanding....very satisfied with that. Keeping us informed on progress was excellent until the last day. Until that a.m., we thought the car was going to be ready Friday. It wasn't until Monday. No big deal, the time estimate was underestimated.

Excellent work - looks like new!

I have been incredibly skeptical of the abilities of Abra to repair my vehicle after the accident it was in. I was afraid from the beginning that the repairs would be purely cosmetic. After being told assured my vehicle was almost complete on Wed the dealer found additional suspension damage(which I questioned from the beginning). Then on Fri I was told I could pick up my car. There was still blogs on the seat and steering wheel and there was still glass throughout my dash.... terrible

Everything went fine but after driving off the lot at Abra, my rear passenger blinker indicator went on that it's not working. I will need this fixed.

you are the best!

They were quick efficient and polite

I was so happy that I chose Abra. Your Business location is convenient to my home. The work was done in half the time. The staff was wonderful and kept me updated every step of the way. Very professional. Would definitely recommend your business to my friends and family. Thank you so much.

Great service as usual, thanks to the folks at ABRA my truck looks better ever.

I am very happy with the body work done on my Audi A4 by ABRA Auto Body & Glass in New Berlin. Steve Dammers did an excellent job figuring out the parts I needed for the repair. Steve provided me with knowledgeable and professional service.

I loved being kept informed of the process. Steve was extremely helpful and able to answer all my concerns and more...Thank you. If there is one thing I would like to see improved (as this is my 2nd visit with you) the rental car experience was not good. Enterprise was informed of when and where I needed the car. I was told that I could drop off my car for repair and my rental would be there and I could be on my way....Both times Enterprise picked me up and I had to go back to their office and wait at least 45 minutes to obtain my rental that should have been set up ahead of time. My time is valuable and this was the only experience that was not enjoyable....not that getting your car fixed is an enjoyable experience. LOL. Thanks.

Cassiday Tamillo worked with me to resolve my van's issues. 2nd vehicle there and have been 100% satisfied. Excellent customer service.

After it was picked up to go back in for additional work, I was specifically told that I'd get a call in the afternoon. There was NO phone call. I called after it was dropped off (not knowing it was dropped off), as I wasn't at that location because I was anticipating a phone call prior and work had sent me offsite. I ended up having to call and find out that my car was dropped off, despite the fact that I did NOT want to take receipt of the vehicle without reviewing it, but that didn't happen. This is after being told my vehicle was ready last Friday, never being told that Abra was open on Saturday until the voicemail I got on Friday evening, then showing up on Saturday to find out more work was done. Between the poor communication, not making sure the car was completely clean and back together properly, I really can't say I'd recommend this location. I also informed Steve of some squeaking within the driver side door which actually seemed worse after it was dropped back off to me (seems like it might be the door and window), but I do not plan on having it back in, as I don't want all the additional mileage to and from the shop for things to not be 100% proper.

Great fast and high quality job

Very friendly and efficient. Excellent customer service. Drop off and pick up was extremely quick. I appreciated that Enterprise was waiting when I arrived to drop off my vehicle instead of needing to wait. This entire experience exceedied my expectations. I would recommend ABRA.