Rachel S.
Vehicle Make : Mitsubishi
Like I said in my huge paragraphs in answers to the other satisfaction questions...you guys ****. **** customer service. Crappy work. Took over a month to get my car done. Will never recommend you to anyone. And I will let everyone I know how much you ****.
Donald F.
Vehicle Make : Dodge
Estimator said she couldn't tell me when it would be done and that work would be done with new parts.
Kathy S.
Vehicle Make : Mercedes
Third time I’ve taken one of my vehicles here.....very good job! Thanks!
John V.
Vehicle Make : Honda
I signed the box saying I wanted to view/keep the parts that Abra needed to replace before they get rid of them. When I asked about the parts I was simply told what was replaced and it was nothing worth keeping. If I saw iI I too see the parts before they are destroyed I don't care what you think I want to view the parts. Why make it an option if your going to destroy them anyway?
Mary Sue.
Vehicle Make : Chevrolet
I didn’t expect the repairs for my car to take so long. It took 31/2 weeks to repair my car. 11 days longer than what I was originally told. So I
Was frustrated that it was so delayed. I ended up having
to pay for my rent a car myself so I was also socked with
a larger bill for that since the car took longer. I understand some things are out of your control
But it was still frustrating.
Francisco R.
Vehicle Make : Nissan
You guys rock! I appreciate everything you guys did for my vehicle and I!
I will recommend anyone directly to you guys. The time and patience was awesome. And everyone of you guys were amazing. Thank you guys again for everything!
David K.
Vehicle Make : Dodge
Friendly professional staff, excellent workmanship.
David W.
Vehicle Make : Ford
Very Happy!!????
Scott T.
Vehicle Make : Ford
My car looks great! You could never tell anything had happened to it.
Carlos A.
Vehicle Make : Honda
Thank you for the speedy work getting me back into my car.
Jane W.
Vehicle Make : Chrysler
I am wowed by the every professional yet customer-friendly employees I encountered. I appreciated and was comforted by the daily update emails I received. I was pleasantly surprised when I noticed that attention had also been given to the interior of my van. I will highly reccomend Abra to anyone!
Andrew S.
Vehicle Make : Jeep
I have been using abra ever since I had another insurance company. Everytime some person causes my vehicles damaged, I gladly bring them to you guys.
Thanks for giving me all the updates and for being so professional about the whole process.
Jeanna L.
Vehicle Make : Toyota
I appreciate that I was kept up to date daily about the status of my car repair.
I also appreciate the immediate repair if a concern I had.
Gonally, after having an enormously long wait time from the insurance company, it is delightful to have had an expedited experience with Abra.
Jennifer R.
Vehicle Make : Chevrolet
Lack of communication
Danny G.
Vehicle Make : Honda
Good Job & Thankyou????
Connie M.
Vehicle Make : Kia
I love the attention of the detail you put into fixing my car
I like the fact that my car was cleaner when I picked it up versus when it was drop off
I Will definitely recommend you guys for any work that needs to be done on cars use surely went above and beyond
Thanks
John G.
Vehicle Make : Toyota
Thank you for asking;
Kelly’s attention to customer satisfaction details was AWESOME
It would not have been the overwhelmingly positive experience without
Kelly keeping everything moving and keeping both USAA and myself
Informed
GREAT JOB KELLY!!!
Diane W.
Vehicle Make : Subaru
Fantastic job done in a reasonable amount of time
Craig B.
Vehicle Make : GMC
Great job, as always.
Alan N.
Vehicle Make : Chevrolet
Easy to work with. Excellent repairs.great customer service
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