CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 7:30 am - 7:30 pm |
| Tue | 7:30 am - 7:30 pm |
| Wed | 7:30 am - 7:30 pm |
| Thu | 7:30 am - 7:30 pm |
| Fri | 7:30 am - 7:30 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Kia
4 out of 5
11/9/2021
Kim and the staff at Chesapeake
made sure I was completely satisfied and went the extra mile and personally delivered my vehicle to me after correcting minor issues I had.
Vehicle Make : Ford
2 out of 5
10/30/2021
The communication and customer service was nonexistent
Vehicle Make : Nissan
5 out of 5
10/17/2021
Thank you for job well done
Vehicle Make : Nissan
4 out of 5
10/10/2021
Car looks amazing they even vacuumed and put up my “baby on board” sign , thank you ! The customer service is phenomenal, everyone was very pleasant. My car looks really but my front bumper doesn’t look like it is connected all the way. I can see a gap between the car and my bumper, it is not aligned.
Vehicle Make : Toyota
5 out of 5
10/3/2021
I’m very satisfied with the job done and the time it took to have my vehicle taken care of by Chesapeake Collision. !!!!!
Vehicle Make : Ford
5 out of 5
9/18/2021
I received emails concerning the status of my car. My car was ready several days ahead of schedule.
Vehicle Make : Mercedes-Benz
4 out of 5
8/20/2021
Good morning, I was satisfied with the service . The only opportunity was once the car was picked up, There should be more personal interaction from Chesapeake representative with customer to walk to vehicle with you . A pre-inspection before you leave your vehicle as well as before the vehicle is pick your vehicle up. My perception more emphasis was put on pain for vehicle and the representatives getting off on time. Service starts from the beginning of the transaction to the end of the transaction. But, despite that the vehicle looks great!
Vehicle Make : Toyota
1 out of 5
8/19/2021
You took my car apart without my permission and you run a chop shop. You ruined my car and I am never coming back to you. You took 400 of my money and you didn't even deserve that
Vehicle Make : Hyundai
5 out of 5
8/11/2021
Will definitely refer others
Vehicle Make : Subaru
4 out of 5
8/6/2021
Everything was fixed
Vehicle Make : Honda
2 out of 5
8/5/2021
Called multiple times to get the right mirror camera re-aimed and was repeatedly blown off and not contacted by Pasadena. Finally had to contact GEICO for guidance. GEICO will have me take it to Honda myself and get reimbursed for it.
As always, the body work was great and car looks great. The repair just wasn't complete. I shouldn't have to call repeatedly to try to get a repair completed. Calls should be returned within a reasonable amount of time. I shouldn't have had to get GEICO involved to get the issue resolved, especially at a GEICO Express facility.
We've had our cars worked on multiple times by Chesapeake and we've always been happy with the results. This was a huge departure from what we've come to expect.
Vehicle Make : Toyota
4 out of 5
7/28/2021
You did the best you could. The company would not you take off the bumper because it was rusted so we settled for $100.00, as yet I haven’t received it. Whatever you were able to do I was satisfied and answered you. Thank you again. Rita B
Vehicle Make : Ford
5 out of 5
7/23/2021
Chesapeake did a great job on my Ford.The staff are great
Vehicle Make : Hyundai
5 out of 5
7/19/2021
The repairs look great and the work was completed when promised.
Vehicle Make : Audi
1 out of 5
7/11/2021
Storage fee after declared wreck were usurious
Vehicle Make : Nissan
4 out of 5
6/25/2021
Very sufficient. Kept me up to date with repairs day to day. Very professional and nice
Vehicle Make : Chevrolet
1 out of 5
6/13/2021
There is a problem with the windshield, I would like to come in and have you look at it, you can reach me at ****-****-xxxx
Vehicle Make : Infiniti
4 out of 5
6/5/2021
I’ve always experienced excellent service every time I brought my vehicles for repairs.
Vehicle Make : Subaru
4 out of 5
5/25/2021
The entire procedure for claim submission to car rental was so smooth. I was involved in an hit and run. Worried about why people are so mean to just hit me and speed off. This is a five star smooth operation. Thanks for the relief of stress.
Vehicle Make : Cadillac
2 out of 5
5/20/2021
It’s just the amount of time it took to complete repairs. I’m not sure if the car was test drove before giving back to me. The car works fine now, but the radio not working correctly. Probably needs to be rebooted.
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