Scott B.
Vehicle Make : Kia
Everyone was very helpful and made the process very easy.
Peter D.
Vehicle Make : Toyota
Did a great job on my car. Looks new. Thanks for cleaning up inside card.
Colleen W.
Vehicle Make : Mazda
Quick. Easy. Great communication throughout process.
Deborah S.
Vehicle Make : Acura
Very professional service and Nikki kept me well informed of the progress of the repair. My car has never looked so good. This was my first experience with Abra and I was very impressed. I would recommend them to anyone!
Mary M.
Vehicle Make : Ford
Amazing service and work. Very professional. Friended.
Mary K.
Vehicle Make : Toyota
I appreciate that they kept me up-to-date. The work was done well, and any questions I had answered completely.
Frank M.
Vehicle Make : Acura
Work was completed much faster than I expected.
Joleen T.
Vehicle Make : Honda
Everyone was very friendly and efficient. Nice that they coordinated a car rental. The work done was very professional and looks great! I previously had work done at this shop and they had done an outstanding job!!! And they were extremely caring and compassionate. Both times they have fully taken care of my car to the highest level. Hopefully I won’t need more body work done, but if I do, I will defintely return to Abra again.
Kay B.
Vehicle Make : Subaru
Superb service!
Susan P.
Vehicle Make : Toyota
You need to provide your customers with an estimate of how long the repairs will take and when the vehicle should be done, if all goes as it should, but allowing for the potential of unforeseen delays. People have busy lives and need to plan accordingly. Not having even a ballpark estimate of the repair time expected is very frustrating!
Linda K.
Vehicle Make : Kia
Timely work, good communication, and satisfied overall. Thank you!Linda K
Clare R.
Vehicle Make : Honda
Early, w/in first two days, robo-texts misleading, thus annoying. Said my vehicle was looking good and would be ready soon -- days before it even was started on; don't think parts ordered yet, either. Don't see point of those at all, when it was 9 days before vehicle ready for pick-up.
Also, wish you would consider expanding your 5-mile customer drop-off (to home or work). I was 6.**** miles away. Car damage, alternative vehicle arrangements, repair costs stressful enough.
That said, actual people I dealt with were knowledgeable, professional, and friendly. I suggest bagging robo-calls and sticking with old-fashioned human contact. Your people are excellent at that. Very pleased with ultimate quality of work. Thank you.
Ann F.
Vehicle Make : Honda
Kept me informed along the way.
Jim J.
Vehicle Make : Ford
The service at the Brookfield location is outstanding. The staff was knowledgable and friendly.
**** M.
Vehicle Make : Toyota
Excellent service and repair work. I will be pleased to recommend Abra anyone who needs any auto body work.
Kimberley C.
Vehicle Make : Ford
The car looks great and we were kept in the loop the entire process
Mathias W.
Vehicle Make : Nissan
Abra delivered fantastic service and high quality repair.
Trung T.
Vehicle Make : Toyota
You did very good job.I give you 10 points
Takeisha C.
Vehicle Make : Nissan
My truck is making a noise when I am driving it and when I turn a corner. My left door is broken there are scratches all over my vehicle. Also, the alignment is not right.
John W.
Vehicle Make : Toyota
Great communication during process. Khaya made sure we were happy with results - she was pleasant to work with.
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