Rebecca H.
Vehicle Make : Toyota
I really liked that I was kept informed of status via texted. I will definitely come back if the need should arise.
Tara L.
Vehicle Make : Toyota
Excellent service. Everything went so smoothly. Thank you!
Shailaja H.
Vehicle Make : Honda
Jian did a very good job in explaining the details of the repair
and also at keeping me informed about the progress of
the repair
Mary A.
Vehicle Make : Ford
All staff were very helpful! I would recommend you to friends and family!
Mary A.
Vehicle Make : Chevrolet
Excellent service and wonderful work. I've used them in the past and it was completely satisfied so the second time I needed repair work it was an easy decision to go back.
Leo M.
Vehicle Make : Toyota
Timely. Kept informed. Car looks great. Could not have asked for more.
Tim W.
Vehicle Make : Mercedes
Happy with quality and staff!
Dimo I.
Vehicle Make : Chrysler
Great job guys!
Thank you!
Marie Q.
Vehicle Make : Toyota
Excellent communication. Quick folow thru with job. Attention to detail a plus, however, was a bit tiring to share the same info/situation w/everyone I talked with in establishing the job. This happened 4-5x.
Darcie L.
Vehicle Make : Toyota
You are all " miracle workers"! I am completely in shock. My car looks amazing, as if nothing ever happened. The service from the beginning has been nothing but professional. Everyone was so nice, even though my mood was not the best through this mishap. This is the second time that ABBRA has fixed my car and I say that both times have been nothing short of "excellent". Keep up the great work!!!
Stuart C.
Vehicle Make : Toyota
The car cleaning service before pick up could use a lot of work. Car was left with dirty streaks all over it, plus they sprayed the inside of my window with some chemical cleaner and now the inside of my car stinks of it. I'd have been more satisfied if they didn't bother cleaning it as ill have to go get both the inside and the outside done myself on the weekend now. Emmy from reception was great. Overall great work on the car but tighten up the loose ends for complete customer satisfaction.
Darrell H.
Vehicle Make : Volvo
Matt kept us informed at all times on the status of our repair
Jeffrey S.
Vehicle Make : Ford
Thank you, the repairs were good, but I was under the assumption our car would receive an interior detail cleaning, like we have received in the past. Our car was barely cleaned at all on the inside. No vacuuming, no wipe down of the door frames, do window cleaning...the car's exterior windows were not even washed. The interior detail, as I told Gian, is one of the main reasons we keep coming back to Abra. Unfortunately, I am not fully satisfied and I may not return now if their detailing practices have changed. Jeff
Annis F.
Vehicle Make : Acura
Thanks!
**** And.
Vehicle Make : Volvo
Very good job repairing my Volvo's repair bumper. Heather did a great job communicating repair progress. Your staff was very helpfull.
James C.
Vehicle Make : Toyota
Everything went very well. All employees were very nice , knowledgeable and helpful. Please try to sync texts with what's actually happening in the shop. A little confusing at times, but I did, very much, appreciate the texts. Thank you. And my car looks great!! Good as new!
Sadiq S.
Vehicle Make : Lexus
Gian was fantastic
Diane T.
Vehicle Make : Ford
Service was great! Kept in touch via text to let me know the status of my car. Customer service, too, was terrific--polite, friendly, and thorough.
James M.
Vehicle Make : Ford
Great communication throughout the entire repair process.
Brian T.
Vehicle Make : Toyota
I have used ABRA before and my experience was positive. No difference this time. Gian and Kelly in particular were excellent customer service examples. Hope I don't need you anytime soon, but if I do, I'll be back!
Brian T
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