Caleb C.
Vehicle Make : Chevrolet
Everything went perfect
Kenneth P.
Vehicle Make : Chevrolet
Ivan was clear, concise and kept us apprised from start to finish.
Jessica P.
Vehicle Make : Chevrolet
Very friendly staff kept me updated
Jeanine D.
Vehicle Make : Chevrolet
Ivan was great, he was very kind and informative :)
Ramnath R.
Vehicle Make : Chevrolet
car had couple of dents which the service team agreed to repair but last 2-3 weeks, some reason or other the dent guy is not there or communicated to me that he won't be there when he was actually there. overall i expected better service. i got the car new from your dealership and thats why i got it repaired there.
John T.
Vehicle Make : GMC
I only have one concern I wasn’t updated as often as I would like the first time I Used Friendly Chevrolet they updated me every three days with a email or a text. What a great service and professionalism was awesome
Jonathan B.
Vehicle Make : Chevrolet
Service was not provided as Contract stated in estimate and sales associate did not communicate. You can view all my communications sent to him via email.
Robert C.
Vehicle Make : Chevrolet
Fast. I had a vandalized/smashed window. I brought it in around 4pm and the team had it fixed by the next morning at 8. Great job
Kristin W.
Vehicle Make : Chevrolet
Edy Vasquez was wonderful to work with. Very thorough, very responsive, very professional and very knowledgeable about the entire process. I hope I won’t need body work in the future but if I do, I’ll be calling Edy.
Casey G.
Vehicle Make : Chevrolet
looks great.
Nathan C.
Vehicle Make : Chevrolet
I I was satisfied
Barbara F.
Vehicle Make : Cadillac
Exceptional customer service.
Alana O.
Vehicle Make : Chevrolet
I worked closely with Ivan **** before and during the process of my car getting fixed and he was lovely. Answered all of my questions and was so very helpful.
I would come back to Chevy if I know Ivan is the one taking care of me.
Paul F.
Vehicle Make : Chevrolet
Ivan **** was exceptional.
Andrew G.
Vehicle Make : Cadillac
Ivan **** was very helpful with repairs.
Manuel S.
Vehicle Make : GMC
No am not satisfice Because they crash my truck during an oil chache visit they supone to fix ir but now the radiador Stars to léak and they told me that esa because of the miles etc but all this Stars sence the crash i want them to take responsability and fix my truck because sometimos problems star to aper after crash and that is my case
Natalie S.
Vehicle Make : Chevrolet
Andrew was great and always kept me informed
Ulonda H.
Vehicle Make : Chevrolet
The repair went four days past the expected date and all I got was an email two days after I was supposed to pickup my car stating the delay of the repair. I called sometimes twice a day from the day before the anticipated completion to the day actual day of completion, and no one called back. The only reason I got a detailed update, is because I drove up to the repair shop. Andrew was my point of contact and the where I left all my voicemails. But when I showed up at the shop and asked why he never called me back with more detail, he basically fake blamed the other guy in the office, asking him why he never called me with an update. I'm not stupid, and I immediately recognized what he was doing.
I'm over it now and I don't need a call because there really isn't anything you can do. The car is fixed. But just to be clear, the two automated email was not sufficient. The communication was terrible.
Ulonda H
Cinthia B.
Vehicle Make : Chevrolet
Friendly Chevy provided the worst customer service and this is in regards to both the service and collision departments. My car was in the shop for almost 2 months! This was for minor repairs! I am completely dissatisfied and deeply regret choosing this location for the work!
Crystal N.
Vehicle Make : Chevrolet
Muffler was not replaced and insurance paid for it. Scratches on my car that were not there before. Gate in trunk not working. I am having to take my car in for the third time to hopefully get it fixed.
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