Benjamin T.
Vehicle Make : Jeep
Great team! Terrific communication allowed a worry-free experience for the customer. I would highly recommend these professionals.
Bradley J.
Vehicle Make : Ford
I was extremely happy with the service. Daily progress updates, text messages and quick service made the process smooth. Thank you!!!!
Doralie M.
Vehicle Make : Toyota
Outside lot me good but they did not cleanup the lemonade that spilled all over my dash during the accident and did not clean the console That got full of lemonade too. Otherwise, the personnel at the local shop in Franklin were courteous, speedy, communicated well and often, made the experience as easy and convenient as possible, did a good job with the auto body work. The Abra answering sw vice was not at all courteous when I tried to reschedule my appointment and were not well aware of the scheduling for the local shop.
Wendy B.
Vehicle Make : Nissan
Excellent. Very happy. Will recommend any time
Danny R.
Vehicle Make : Volvo
Outstanding rating. I appreciated the close coordination with USAA insurance and Enterprise car rental companies to deliver customer satisfaction. I was kept very well informed of the status of repairs. The only unpredictable aspect was the timeliness of acquiring Volvo replacement parts. Thank you again!
James M.
Vehicle Make : Nissan
Very pleasant staff.
Eric D.
Vehicle Make : Honda
Incredible customer service! The entire process from beginning to end was easy and worry-free. I'm very happy with the work, and even happier to have my car back
Jim W.
Vehicle Make : Kia
Michael and Sue were great. Repairs completed two days early!
Kimberly S.
Vehicle Make : Toyota
Very friendly staff!
Mary L.
Vehicle Make : Toyota
Thank you for being so easy to work with!
Leo C.
Vehicle Make : Kia
Just car car back, i’ll let you know in about two weeks
Michael S.
Vehicle Make : Honda
Need to follow-up on paint flaking off around the drivers side fender. Discussed it with the manager, who looked at it and said to make an appointment to bring it on next week and that it would be addressed.
Kevin S.
Vehicle Make : Chevrolet
Very friendly
Armen S.
Vehicle Make : Ford
Great
Juanita L.
Vehicle Make : Ford
The customer service is beyond anyone's expectations! Service was excellent! I cannot give high enough praise to the staff at ABRA!!!
Denise M.
Vehicle Make : Mazda
Excellent service, appreciated being informed of the progress being made on my vehicle. Your staff was wonderful, friendly and professional. I will definitely recommend you to family and friends. Thank you for a great experience, you made my life easier.
Younnia S.
Vehicle Make : Chevrolet
Very happy to get the updates as progress went on. Was surprised at how fast you completed the work. Abra did a great job.
William R.
Vehicle Make : Audi
My experience having ABRA fix my car after an accident was painless and easy. When dropping off my car, I was greeted promptly in a caring and friendly way. They worked with my insurance company so that I didn’t need to do a thing. While repairing my car I was updated of the process with many texts and phone calls. My car was completed faster than I anticipated. When picking up my car I was greeted again in that friendly and caring way. I would highly recommend ABRA to anyone who needs a car repair.
James M.
Vehicle Make : Volkswagen
I was very satisfied with the repairs made to my car.
I was kept informed every step of the process.
Everyone was very courteous and very friendly.
I would definitely recommend A bra to my friends.
Robert N.
Vehicle Make : Lexus
The repair job and subsequent detailing of my vehicle was done to an extremely high standard and was much appreciated. Thank you!!
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