Body Shop

Real Reviews From Verified Customers

Rika K.
Vehicle Make : Jeep
5 out of 5
1/26/2017
They were honest and always provided realistic expectations.
Tracey T.
Vehicle Make : Nissan
4 out of 5
1/17/2017
This was my first experience ahving a vehicle repaired due to a collision and although i hope to never have another collision... If i do, i hope to deal with the Gallatin, Tn ABRA team. They made this process and easy and smooth as i could have imagined and wanted. The supreme customer service and overall guest experience is greatly appreciated. I recieved my vehicle back so quick and it looks as good as it did when i picked it up from the dealership!! Thank you all very much!!
Titilayo B.
Vehicle Make : Nissan
5 out of 5
1/2/2017
ABRA was fast and efficient and very communicative about the progress.
Linda D.
Vehicle Make : BMW
4 out of 5
12/31/2016
Very friendly and professional staff, keeping me updated on my repair progress. Was very impressed with Dominic and his attention to my vehicle .The results were exceptional. Thank you so much for your 5 star service. I drove many extra miles to this particular location because I was informed there were no complaints re: workmanship, and I'm glad I made the trip to this location. The results were flawless. Thank you so much, as it was meticulously done and I'm very pleased. Thank you for an excellent job. It means a lot.
Melanie W.
Vehicle Make : Toyota
4 out of 5
12/28/2016
Chris was very good about resolving any issues that I had and made sure that everything got squared away for me.
Sherry R.
Vehicle Make : Honda
5 out of 5
12/18/2016
Excellent customer service.
Brenda M.
Vehicle Make : Toyota
5 out of 5
12/16/2016
All employees involved were courteous, attentive and helpful. The repair job was top notch and my car was ready sooner than I thought it would be so I was very pleased!
Joshua E.
Vehicle Make : Chevrolet
1 out of 5
12/16/2016
The customer service was disappointing from start to finish. There are also still some things that did not get fixed that are being addressed by the insurance company
Jonas W.
Vehicle Make : Toyota
4 out of 5
12/11/2016
I was beyond satisfied! Dominic was phenomenal and that's why I drive 45 minutes to come here. Very courteous! He went above and beyond ! AND on top of all of that the quality of service is amazing .... my car looks better than I ever thought possible ... thank you !!!!
Duprise W.
Vehicle Make : Nissan
5 out of 5
12/11/2016
The service was amazing. I was well informed of everything that was being done to my car. The staff was friendly and helpful. I would recommend Abra to anyone needing work done to a vehicle.
David J.
Vehicle Make : Mazda
2 out of 5
12/9/2016
Worst customer service I have ever experienced. Repair was to take "4-5 days" Actually took over 4 weeks. Total of ten phone calls are on my cell phone call log. I made most of them requesting status and a return call. All but one was never returned.
Taylor P.
Vehicle Make : Chevrolet
4 out of 5
12/9/2016
Staff here is very friendly. Dominique was my trusted advisor and did outstanding ding at keeping me informed of the status during the process of my car being repaired even when I was unable to answer the phone. My car turned out great and am beyond pleased with the service and quality of work from the people here. Thanks a lot!
Jimmy S.
Vehicle Make : Nissan
5 out of 5
12/5/2016
Communication was great and car was ready in a timely manner. The staff were very friendly and accommodating.
Tami S.
Vehicle Make : Toyota
5 out of 5
12/1/2016
Staff were very helpful and friendly. Service was excellent! My car looks great! Thank you!
Anthony J.
Vehicle Make : Ford
5 out of 5
11/19/2016
Dominic Lundsberg, Amanda & Jackie where all 1st class They are Professional, Respectful, Honest and Polite at every stage. I got good care from them with this experience. Thank You all????????????
Timothy G.
Vehicle Make : Ford
3 out of 5
11/19/2016
Complete repairs were done about 2 weeks earlier than anticipated
Brandon F.
Vehicle Make : Honda
5 out of 5
11/11/2016
I was informed of the repair progress by phone in a timely manner. THE repair looks great, and everything is functioning perfectly.
Joyce C.
Vehicle Make : Nissan
5 out of 5
11/11/2016
Dominic was wonderful to work with. He kept me informed on the progress of my car. The car looks great I am very pleased.
Tonya A.
Vehicle Make : Nissan
4 out of 5
11/9/2016
They kept in touch with periodic calls, (talking to a warm body counts a lot these days), and they finished the job in a reasonable time frame. I inspected the work and could not tell any damage was ever done. I really appreciate the lifetime warranty on their work. ABRA proved to be a good choice.
Debbie B.
Vehicle Make : BMW
5 out of 5
10/20/2016
Awesome guys did a wonderful job on my car so pleasedthank you for doing such a great job on my car

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