James W.
Vehicle Make : Nissan
Great work!
Tamara D.
Vehicle Make : Honda
Very impressed with the entire process! Loved getting texts about each step of the repair and personal phone calls from John. We will definitely use this company again in the future!
Calli R.
Vehicle Make : GMC
Everyone was very nice and the process was quick and easy.
John H.
Vehicle Make : BMW
Great work, looks perfect. Very good communication. Highly recommended
Mikhaeleia S.
Vehicle Make : Honda
You all did such an amazing job with my car!’ It looks better than when I got it from the dealership!
Suzanne G.
Vehicle Make : Subaru
John went above and beyond to get my car fixed and back to me. The staff pushed themselves to get it done. I appreciate all of them for doing such a good job
Jeffrey R.
Vehicle Make : Lexus
Darrin is a highly competent employee knowledgeable
Keep me updated each step of the way.
A true professional
Kathryn C.
Vehicle Make : Toyota
John went above and beyond to make sure I was happy with both the process and the work. I would most definitely use Abra again, and will recommend to all my friends.
Madhu Sudhana.
Vehicle Make : Acura
Shannon did a great job keeping me updated! She is super awesome and sweet!
Eran B.
Vehicle Make : Chevrolet
ABRA is an A class experience.
I've got all the info needed as I checked in my car to repair, The team were super efficient, pro and so nice & kind - helped me with the rental car and walked me thru the process.
I got daily updates on repair status and an update on the morning when the car was ready to picked up, so I can plan my day.
Above all that, ABRA did a phenomenal job and my car looks like new.
Thank you,
Eran B
Timothy J.
Vehicle Make : Nissan
Mr. Mike was very friendly. He showed outstanding customer service. Overall I had a great experience. Everything went smooth. If something happens to my car again, i will definitely take my car to abra in franklin again
Edward K.
Vehicle Make : Toyota
Everything very professional!
Theresa K.
Vehicle Make : Nissan
Great job! Thank you!
Michael H.
Vehicle Make : Toyota
Great as usual!!!
Dana N.
Vehicle Make : Volvo
I can not even tell where the repair was done, so the work was great. My service advisor, Darren, was friendly and called when he promised so the customer service was great as well. Great experience!
Felix V.
Vehicle Make : GMC
Shannon is awesome!
Marianne T.
Vehicle Make : Honda
The team was very professional. My car was completed quickly and they did a great job! Shannon kept me updated. It was a great experience and I will recommend them to others needing repair work.
Matthew C.
Vehicle Make : Lexus
Mike (Franklin, TN) location was awesome! Very thorough & frequently kept me updated. Everyone was wonderful today when I picked-up my vehicle...and car looked great.
However, 2-hours later, for first time I noticed the spoiler in the back (far right side) was not well adhered/not well adhered properly...it was as if it had partially come off or separated from the trunk in one area. I trust it’s a simple fix.
Other than that, everything & everyone was great! Thanks, -Matt Cavanaugh
Cristopher M.
Vehicle Make : Kia
John was great! He kept me up to date throughout the process and explained the entire process when I dropped off the vehicle.
Victoria L.
Vehicle Make : Volkswagen
My repair experience was exceptional! The car looks absolutely perfect and the office team was great at keeping me informed.
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