Caliber Collision - Memphis - Mt. Moriah

I would rate my service on a scale of 10 being excellent. Mr. Aaron, kept me informed regarding every step or process of my vehicle. You definitely have a VALUABLE/ASSET among team. He deserves a BONUS. Thank you for your service.

Excellent job thank you

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I was very impressed with the daily updates and courtesy of the agent representing Geico insurance. It was really a great experience and would recommend the business to anyone Thanks Philippe E Prouet

I am very, very happy and proud of the work that was done.

I thank the entire team for there attentiveness I never went no more than a day without knowing what was going on with my car. So I just thank the team great job ladies and gentlemen

All of you have been extremely wonderful and kind. The young lady at the front desk went far and deyond the call of duty to help me. Thanks again for all you do.

My family and I have always used Abra for all our car repair needs and are greatly satisfied with our consistently good customer service and repair work! I will continue to highly recommend you to everyone I know! Thank you Abra!

Great work! Mackenzie was also great!

Very satisfied with Abra customer service .I would recommend them highly.

Job well done in wouldn't trust anyone else for repairs

Friendly service and speedy repair. Couldn't have been better.

I am happy with the quality of the work and the staff was very friendly. It took longer than was anticipated but it was worth it.

quick with everyday updates

Thank you so much for quick service. Great experience!

Both my service manager, David, and the amazing lady at the front desk were wonderful.

friendly atmosphere, car was ready in 2 days

Completely disappointed in how my case was handled by MacKenzie. I agreed to receive communications via texts. This proved to be a big mistake. Received a text on Thursday regarding previous demage to my car. This area was related to the repair of the new demage. Text on Thursday informed me that the area was not going to be covered by the insurance, even though it was part of the bumper. A previous bodyshop informed me that this was going to involve minimum time/cost since the area was going to be exposed/paint doing the time of repair to the bumper. The total cost of the repair to my car was $2,237.82. MacKenzie quoted $****,200 for the small area over the bumper. Not sure where she pulled this estimate. Now old area of demage more pronounced/obvious. Why would a professional bodyshop not consult with me for a complete repair of the area for a more "professional" repair job. All that I have spoken to, expressed the same sentiment. I choose ABRA for its close proximity to my home and that Cadillacs are repaired there. I now regret the choice; thought my car was at a better place. Your shop did not serve me well!

After such a horrible hit and run accident, it was wonderful to receive the daily updates and personal phone calls. It actually allowed me to feel that I was regaining a sense of control. The repairs look great and it was a great team effort. I would use your company again and certainly tell others. Thanks for your services

We have never done business with a company that we're so pleasant and easy to deal with as Abra. These people kept us updated every day or so. They finished about 5 days sooner then expected. I would recommend ABRA to any and all that would listen! Thanks for a job well done!!!