Service King South 1st - Austin

Wonderful service! Thanks Fred!

I am extremely happy with not only the physical service provided to my vehicle, but also the customer service provided to me. Bobby, and the rest of the staff here at Service King constantly kept me updated on the status of my vehicle, and were very helpful in answering any questions I had. Thank you again, and I will and would recommend your business to anyone I know that is in need of vehicle repair. :) -Teresa

The entire experience with service king from start to finish was awesome, the staff was very friendly and my car looks like brand new. I would recommend service to my friends and family.

Richie and Fred were excellent! Richie made me feel completely comfortable leaving my car in his hands when first dropped off. He explained the process or marking, how I'd stay updated, and positive my car would be in A+ condition once repairs were done. Fred went through the entire itemized list with me once it was time for pickup, made me feel great about all the repairs and everything that was done to it. Best autobody shop experience I've had thanks to these two awesome gentlemen!

The staff was very friendly and professional. Repaired car faster than I expected and it looks great

Great job and excellent customer service!

Excellent team and fantastic work! Everyone was absolutely amazing and friendly! Definitely highly reccomend them.

I am very pleased with the service,Richy was great he went out of his way to answer any question and kept me updated to the progress of the repairs of my car.great guy great customer service.

Honestly I was completely blown away by the service at Service Kings!! That's place was Dope. The people were extramley nice and professional. I would recommend them to all my friends. The process was quick and easy. The work on my car was good quality. Two thumbs way up. They scored a 10.

Ritchie was extremely professional. He did a great job of explaining the estimate, sending updates of the work, and took the extra time to ensure everything was perfect! Also, I appreciated Jamie's cheerful reception when I called, and when I dropped off and picked up my car.

Fred is the best!

Everything looks great! Bobby provided great customer service, and my car was ready 5 days early. I'm completely satisfied.

Fred was incredible throughout this process. The car looks awesome.

Fred was in charge of taking care of my truck. He did a great job! He went well beyond the call of duty. Fred updated me daily with text messages letting me know the status of my truck. He made this an enjoyable experience.

What a great experience with the South First Service King in Austin! Even though they didn't get to fix my car due to insurance rulings they were incredibly kind, informative, transparent, and understanding. I would recommend them to anyone based solely on customer service.

Fred was great, really appreciated the text updates. Van looks great!

I was truly impressed with the customer service and the repairs. Fred and his team did an excellent job of keeping me apprised of the status of my repairs throughout the entire process. In the unfortunate event that I need repairs again I will definitely bring my vehicle back to this Service King location.

Fred and the female secretary that works in the front were very amazing! They were not only friendly, they were very hospitable as well which made my experience even better!

It was a bit hard getting a hold of the service center to begin with, but once everything got going it was a smooth and fast experience. I'm glad to see the car looking as good as it does, and so far no complaints.

Our experience from day one- April 29- was very positive. We were early for our appointment, but Jamie did not hesitate to assist us. Fred was our assigned service advisor, but he was not available at the time. However, Ritchie assisted us and he was very professional and helpful. Fred did an excellent job of providing daily updates on the repair process. Initially, he thought my Subaru might be completed ahead of schedule, but upon the final quality inspection, he noticed some "flaws" and felt it necessary to provide more time for corrections to be made. My Subaru was ready on May 9 as scheduled. Fred took time to review each line item on the estimate so that I would have a good understanding of what was done for repairs. Thank you Service King for taking care of my Subaru! Everyone was very friendly, professional and cared about the quality of their work, and my satisfaction as a customer. I felt valued. We will definitely recommend the S. First facility to others.