Abra Auto Body Repair of America - Macon

Very pleased with the friendliness, updates, time, and work!!

We felt that we were provided excellent customer service, Jerediah stayed in touch with us on a regular basis to let us know what was going on with our vehicle. Thanks Abra, the truck looked great!

The team was very helpful with daily updates on my car.

Love getting updates by text

I was pleased with the service and work I would recommend others

My car was fixed in a timely manner. I was updated periodically on the status, the agents were polite, and I will gladly recommend Abra.

Excellent service. Very efficient. Communication great.

Very fast and kept me updated of the progress.

Great job

Very courteous.

Excellent service

Amber, Scott and Jeridiah were extremely helpful with my phone calls and keeping aware of the repair progress. They deserve a lot of credit!

The ABRA Team was awesome with dealing with my vehicle. They provided immediate and excellent service when dropping off my car and when I was called to pick it up. I was notified of the status of my car through active online email updates, and also received a call when it was ready for picked up. The car damage was fixed and looked great, the team also washed and detailed my car. I will highly recommend ABRA to my friends!

The repairs to my vehicle were actually top notch. There are no issues and everything looks as good as it did when I purchased my car. The one thing I would like to emphasize is for your body shop to take the time to review the repairs when a customer arrives to pick up their vehicle. My husband drove from another state to pick up my car because the accident happened in Georgia while traveling for the holidays. I assume because he arrived 15 mins before closing, the tech didn't want to take anymore time to discuss and show him what was done. The printout and the keys were given to him with no explanations. My husband looked at the printout and almost had to force a few answers from the tech. It would have been a great gesture and customer service to receive a better welcome and layout of what was done to my vehicle. Thank you.

The Abra staff is awesome

The staff at Abra is amazing

Excellent

Improvement on communication between customer and Abra.

I was totally satisfied with the repair and services provided by Abra. They even washed and cleaned out my car. Customer service was awesome as I was kept abreast every step of the way! I highly recommend Abra for car repairs!

Although car was not ready on 12/15/15, shop was waiting for parts and Honda dealership. TPMS came on and stayed lit for 200 miles back to home. I may have to bring it back to Abra.