Abra Auto Body Repair of America - Macon

Great job. Very professional.

Great customer service and superb craftsmanship

Very satisfied with the timeliness and thoroughness of the service.

Great job. Staff were awesome.

Just not pleased with the fact that I was due my refund for my deductible and haven't received it yet.

Need to discuss setting up an appointment to have someone recheck the front if the car. It seems like the front bumper is becoming detached

I was very impressed with the services and repair work. Would highly recommend ARBA.

they made the entire process seemed and I really appreciated the daily updates

Polite workers, very helpful, I liked the updates and the work they did on the car was great.

No callback or initial indication of estimated wait-time. No follow up other than automated emails that basically said you have my car. No explanation of work to be done. I had to ask exactly what was done and the also ask for the total cost minus the deductible upon pickup. Someone swiped my car in the parking lot prior to taking it in to ABRA. I had to file a claim on the car. Nobody at the body shop noticed that it had actually been vandalized, and that there was super-glue on the windshield and hood. I looked up how to get the super glue off of the windshield and carefully removed it with acetone. It would not come off of the front hood, but I carefully remove as much as I could, chipping away some of the paint. Really poor customer service even though you fixed the dent I pointed out. I'll pay cash elsewhere to repair the hood as I'm sure insurance would not cover my trying to take super glue off by myself.

Very easy. Kept me informed during the repairs. Very good customer service.

My family and I found the constant flow of text messages more than once a day to be pleasantly informative but slightly humorous as well.

I have absolutely nothing to complain about. The car looks great, they took it in quickly, and did the repairs in a very timely manner. They also helped with dealings with the rental car. Over all a very good experience, thank you.

When I picked up the car it looked brand new. It was done quickly! The people were very pleasant and informative! It was an all-round pleasant experience!

Staff at Abra was very friendly and made me feel that they were happy to help me. I Was always kept informed on the work that was done to my vehicle. They made tthe incident a pleasant experience. Thank-you so much

Unfortunately we've had to take our car up here a few times now. But fortunately the staff is very friendly and professional and they always have the car ready ahead of schedule and clean washed and waxed. 10/10 love the work y'all do

They did a very nice job in a short amount of time! Steve was especially helpful!!!

Good job

Work was done perfectly, as far as I can see. Perfection does take a while though.

Always pleased with the work and service I get at ABRA!