Abra Auto Body Repair of America - Macon

TheyThey we're very professional !????Thanks

I was very satisfied with the time and quality of the repair!!

Keep it up!

Very professional organization in every way. Thanks to all involved. Darryl Jones

I got three estimates; yours was the middle estimate . I was told it could be fixed in one day as I had grandkids That had car seats in the car that was being fixed. It was n Not fixed in one day, but two. I and my wife asked the Guy to call us- I don't know if he got the message, but He didn't. Beautiful job on the car, but customer service Needs to be looked into! Thanks, Larry and Nancy Finney

I liked the fact that I received daily updates on the status of my vehicle

I was very very pleased with the work completed on my car. I was kept informed daily on the progress. I worked with a gentalman called Johnny! He was very professional and followed through with his updates! I have done work with Abra before and have been very pleased with the work! Very pleased with the work!!

Great job! Thanks for cleaning my truck as well!

Very much satisfied with the service and care my car received from Abra. Will recommend this them to others. ????

I gladly appreciate the work done on my car. I I am very much satisfied

I like the updates by text message

Good work

They did what they promised and some.they clean my car inside and out!

Fast and efficient service!

Excellent communication and other service, makes me comfortable with the entire process

Excellent customer service!

The thing that I am uncomfortable about in saying yes to "complete" satisfaction is rather minor but created a problem for me. I was told by phone and email that my car would be ready Wed. afternoon. I call and emailed that I would come in at 4:00 to get my car and was told it would be ready. I live out of Macon and had to depend on others for transportation to ABRA. Wed. afternoon at 3:40 I called Abra about picking up the car and was told that the car was in prep and had to be checked out. I ask if the car would be ready by 5:00 and was given the same reply repeated and there was no confirm I could get it at 5:00pm either. Rather than chance having to make 2 trips to Macon for the car I told Johnny that I would then wait to come in at 10:00am on Thurs. This required that I reschedule a ride a 2nd time. Later on Tues. afternoon I got a call about 4:20-4:30 to tell me that my car was ready. I do not understand why I could not have been told this projected time initially. When I arrived Thurs. a.m. my car was ready and repairs had been completed along with an additional vacuuming of the car. Thank You.

I am not only pleased with the end results of the repair, I am also pleased with the speed in which it was done. The staff was courteous and helpful. They took good care of me and my vehicle, and kept me continuously updated on the progress. Thank you so much!

They have not completed my service but I am very pleased with the service thus far

Thank you for keeping me informed on everything that was going on. Thanks