Perry W.
Vehicle Make : Lexus
More than satisfied with the service...
Kim N.
Vehicle Make : Toyota
Very prompt, super professional. Great experience overall
Peter J.
Vehicle Make : Toyota
Excellent customer service. I would definitely use ABRA again.
Sydney B.
Vehicle Make : Infiniti
Very communicative staff. Andre was very professional. Enterprise made things convenient. This was the best experience and overall service I have ever had with a car that needs to be fixed. Thank you!
Jennifer L.
Vehicle Make : Honda
Jasmine did a great job.
Caroline R.
Vehicle Make : Toyota
My car was there for a week, but no repair was done because of “prior damage.” I pointed out the prior damage when I brought the car in. Of course I planned to pay for that part of the repair myself. After a week I was told that because of the partnership with State Farm, you would not repair my car! So, no work was done on my car at all.
Edward V.
Vehicle Make : Chevrolet
Jasmine was great to work with.
Scott R.
Vehicle Make : Lexus
Jasmine did an excellent job. She was proactive in providing updates on the progress of the repair.
Leah Z.
Vehicle Make : Toyota
Jasmine and the whole team were really terrific!!! Thank you
Glenn D.
Vehicle Make : Pontiac
Jasmine was great about keeping me informed every step of the way.
Shaconda M.
Vehicle Make : Volkswagen
Thank you to Andre Hayes for making this event much less stressful by being available and informative throughout the entire process. Quality Service overall in person, by phone, by email, and in office from start to finish.
Thank you ABRA & Thank you Andre!
Shaconda M
**** A.
Vehicle Make : Mercedes
As always, I'm very impressed with Abra...terrific repair work and outstanding, customer-focused service and communications from the team...particularly Brent and Buffy. I'll continue to recommend Abra to friends and colleagues!
Randolph H.
Vehicle Make : Lexus
Although it took much longer than expected, the results were excellent.
Glenwood B.
Vehicle Make : Toyota
Awesome staff. Professionals. Friendly. Polite. Clean and comfortable facility. Attentive and prompt. Great experience.
Michael D.
Vehicle Make : Toyota
I had a great experience. Perfect amount of updates. Jasmine was attentive and friendly!
Omega R.
Vehicle Make : Ford
Small chip that I didn't notice prior to dropping my car off but all in all the people were really nice - waiting to see how the fill in paint looks
Wesley P.
Vehicle Make : Land Rover
Great customer service! Friendly staff and fast communication!
Amanda M.
Vehicle Make : Mazda
It was a fairly simple front door dent and scratches repair. It took ten days and my completion date was changed 4 times. When I finally picked up my car, the paint job was horrible. There were runs in the paint, as well as areas that looked as though they hadn't bothered to finish the paint. The detail they did to the inside looked like they had used a dirty cloth to clean everything. I could barely see out my windshield when the sun hit it. I've never seen such a terrible detailing job! I will never recommend this shop to anyone and won't be using the shop again.
Katherine M.
Vehicle Make : Kia
There is nothing you can do to make me completely satisfied. My experience was terrible at the Abra in Buckhead. I took it back for corrective repairs because they didn't do an adequate job the first time and they failed again...misetably. They failed to fix everything in addition to not putting my door back on properly. It is not aligned with the inside of my door and my window now rattles when it goes down. I am completely disgusted by the quality of work that was done there. I will never go back there again and I will never recommend it to anyone I know.
Laura H.
Vehicle Make : Volkswagen
Don't forget to detail! When getting in my car it was as if they unearthed dinosaurs or something. Took me. Good 10 minutes just to clean off the window and drivers seat before I could drive off. The most frustrating part about it is that I was told that they would be detailing it before it would be ready to pick up.
Under promise and over deliver, not the other way around. Apart from that, everything else has been fine and my car was repaired fairly quickly.
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