Natasha P.
Vehicle Make : Jeep
Jasmine made my experience beyond wonderful! The only complaint I have is that the receptionist (Dawn?) doesn't seem to know what she's doing, maybe she's new, but she could use some training. Upon my arrival she told me they were unable to take my car in for service and I needed to make an appointment; the next available date was 2 weeks from the date. My car was un-drivable and my insurance already contacted the shop. When I returned to retrieve my vehicle after my repairs she told me I had to pay a $500 deductible. Thankfully, Jasmine told me it was waived by my insurance before I arrived or I wouldn't have known. Jasmine was extremely accommodating to my schedule and had a very upbeat attitude during a stressful time. Thank you Jasmine! It's because of her that I will recommend ABRA to others!
Barbara F.
Vehicle Make : Infiniti
Andre and Dawn were delightful to work with.Abra is a effic and well run company. I will highly recommend in the future.
Meg L.
Vehicle Make : Volkswagen
Very easy, great customer service
Aakhut B.
Vehicle Make : Honda
My experience with ABRA was totally satisfying. All ABRA employees with whom I interacted were cordial and professional. As my car's repair progressed, ABRA communicated with me regularly to keep me abreast of events. Keep up the good work!
Tyrus C.
Vehicle Make : Land Rover
Seamless process throughout...
Debra W.
Vehicle Make : Honda
From the moment I entered ABRA, I was impressed with the friendly and competent staff, the clean lobby and the reassurance that all would be well with my car. And it was! I’m very happy to have my car back looking like new:))
Thank you so much!
Betty S.
Vehicle Make : Toyota
Continue doing what you are doing. I thought the experience was less painful than I had thought it would be. Thanks
Tequila W.
Vehicle Make : Dodge
I am utterly content and pleased with Justin and the entire crew at ABRA on Peachtree Rd Ne. My van looks very good; no trace of the damage. I would recommend this body shop to anyone.
Alexandria S.
Vehicle Make : Chevrolet
Jazmin was super helpful, personable, & understanding throughout the whole process. Very thankful for her awesome customer service!
Cheryl D.
Vehicle Make : Honda
Jasmine was great and kept me updated!
Tim P.
Vehicle Make : Ford
Good service, my service advisor Jasmine was very courteous and kept me informed every step of the way.
Carrie S.
Vehicle Make : Infiniti
This is my second time using Abra, and as usual the work performed on my Infiniti is superb! You guys have gone the extra mile in matching the color and updates on the status of my vehicle. From text messages, phone calls, and emails. Again another satisfied customer????????????
Dorothy O.
Vehicle Make : Ford
Customer service was excellent. Far exceeded my expectations.
Chad B.
Vehicle Make : Chevrolet
Justin was great. The Abra process was thorough and very well executed and my truck looks great. Thank you.
Rachel Z.
Vehicle Make : Fiat
Everyone is so kind and always puts their best foot forward for the customer service experience. They also seem to have brilliant working relationships within the office. There is a high level of respect and I simply love this place! They’re so kind about keeping you updated frequently and being very honest and straightforward about what you should expect financially and timeline wise. I can imagine these jobs are high stress, but you can never tell by their attitudes toward each other or the customer. I wouldn’t take my car anywhere else.
Naayab L.
Vehicle Make : Toyota
You guys handled my repairs so quickly!
Scott S.
Vehicle Make : BMW
Justin did a good jod and knew his task well. Coordination between ABRA and my insurance company however was not communicated well. My insurance was to have paid ABRA directly and this did not transpire prior to me needing to pick to pick up my car. This resulted in me paying for it directly. Not what I was told in the beginning. There may also be and issue with the paint job itself. I will need to look at it more closely in the sun to be sure. I will contact ABRA if necessary.
**** C.
Vehicle Make : Lexus
Very nice checking out. Rep was nicer than the one who checked me in. Overall very very satisfied
Shileena H.
Vehicle Make : Volkswagen
I had a great experience with Abra.
Alexander S.
Vehicle Make : Toyota
Thanks
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