Abra Auto Body Repair of America - Peachtree City

Representatives were very professiona

This was my second experience with Abra. You all just keep getting better. The daily updates were out if this world. I didn't have have call for an update. You all took care of that.

I really like the text message updates. I will recommend your company anyone I come across.

everything looked great the paint matched perfectly

Superior work ,personnel on top of job, know their people and great quality . I will give a superior plus for everything detail not a stone was left unturned. I am amazed. I did fingernails in Fairburn for 25 years built a great business . I will spread your business you all are wonderful. Thank you thank you so much

The experience with the repair of my van was excellent. The auto body technicians are excellent. The experience with the front desk was not good. I was not given the correct information by the front desk employee which caused a bad experience for me. I contacted corporate management with my issue and they resolved it in no time. Steve, from corporate management contacted me within two hours and resolved my issue. Steve, has made my experience with Abra a great experience. Thank you Steve.

I was never given an estimated completion date. The receptionist said it was 8 hrs of work on the estimate but I knew it would probably be a few days. I dropped it off on Wed. March 23rd at 11:45. I received a phone call on Friday that it should be ready on Monday the 28th. On the 28th I received a text msg that it was almost completed. Then I received a call on that the headlight hadn't arrived and it should be there on The next day. On Wed I get a call that they missed a place on the bumper (on the estimate). It would be another day. By this time I was pretty upset and let the CSR associate know, as I was expecting the work to be done much sooner. I had to make arrangements to stay in town while the work was being done as I am currently staying at St. Jude's in Memohis while our grandson is receiving treatment. The CSR, David was very cooperative and said they would stay late and have it ready by the time I needed to leave town on Thursday. The work was completed as they promised and the repair looked good. That being said, that vehicle is not being used at this time so I didn't have time to check out some of the parts that were replaced, such as the headlight and window washer system. We have used ABRA in the past on our other vehicle and have always had good experiences, that is why we choose to have the work done there this time. I feel communication could have been better in the beginning regarding estimated completion. In the past I was given estimated dates and ABRA has always been on time....I understand unexpected things happen but I feel there was one problem after another. I Will say the staff was very friendly and professional.

Very happy with the job that was done for any other work will be back again Thank you very much Mrs. ****

Keep doing what Mark and the team did for me today..... Very Good service

David Dearing was so wonderful to work with. He kept us abreast of the process from start to finish. We never once had to call or harass Abra to get information - we got an update everyday. And the work they did was amazing! We were very impressed with their body and paint work on our car. We really appreciated their incredible professionalism, support and honesty. If we ever have any auto body needs in the future, Abra is the first place we will go. Thank you David and thank you Abra!

Everyone was very friendly and we appreciated the updates.

Done on time Mark was great

Mark did an excellent job of taking care of my car!

Tim Henderson did a great job with the estimation process, scheduling the repair and keeping me updated through repair! Body workers did an excellent job! Well Done!

When a customer questions the paint surface on a repair job, walking around the car to show that the same imperfections ton is on other parts of the car doesn't help. The customer doesn't care if an oem part has the same issue, only that the repair job has that issue and would like it resolved.

Thanks for taking GREAT Care of My Car. My Car looks Fantastic & My Abbra Representative, Mark (Peachtree City), kept me Informed & was Professional. THANK YOU!

Tim Henderson explained the vehicle repair process very thoroughly and my wife and I received timely text updates regarding the status of our vehicle. The staff at Abra was very professional and delivered our vehicle as promised. Great job!!!

They did a great job Mark was so good with me and kept me a were of every step I would recommend Mark to everyone and the work was great

Everyone there went over and above to make sure that I was satisfied.

Don't have system send out false text messages about progress of repair or when car will be done