Abra Auto Body Repair of America - Peachtree City

Great customer service and attention to detail

Great work all around!

Omg. I'm speechless. They are wonderful people. They always kept me updated. The job they done on my car. OUTSTANDING. I'M SO SATISFIED. I'LL NEVER GO TO ANOTHER PLACE IF IM EVER IN A ACCIDENT. TRUST and BELIEVE THANK Y'ALL SO MUCH. I MEAN EVERY STAFF THAT WORKS THERE. I'M TRULY THANKFUL.

We've experienced your company on several occasions and have been very satisfied with your customer service. All of your staff are always curteous and professional. Your email updates are also satisfying for your customers.

Very good work but just as important great service.

I appreciate having a dedicated USAA representative (Jessica(. Thank you!

My airbag sensors were damaged during repair and were not replaced/repaired before I picked it up

I liked the proactive service, both with emails and phone calls on the status of repairs. Very professional and friendly staff at all levels!

With unexpected weather delays and unexpected damage the team was very efficient in keeping me up to speed as to what was going on. It was great to know that my vehicle was in good hands and everything was being done above and beyond my expectations. Job well done.

Everything went so smoothly. The only thing that had a glitch was that enterprise forgot to pick us up.

Jessica was great! She worked with me every step of the way and answered all the questions I had especially since I was a customer pay. She kept me informed on the progress and went above and beyond. Thank you!!! This has been the best service experience I’ve had to date with regards to my car.

Your front desk ladies were a big help!

I chose Abra Body at the recommendation of MetLife Insurance company over other shops to repair my 01 Mercedes Benz CLK 430 which encountered a ladder falling from a truck on I85. From the start of the estimate I notice there was a communication issue between Abra and this Insurance co. (Metlife) as well as the car rental company (Enterprise), but I continued to proceed. Once the estimate was approved after 3.5 weeks,the work finally begun. It took 29 days to get my vehicle back from repaire. The **** was dropped several times between Insurance company, Abra and the car rental, but I remained patient. After all the work was completed, I can truly say the staff and management actually went beyond the call of duty to make sure I was totally satisfied with my vehicle. I understand bad breaks, but also understand good Customer Service when I see it. You guys corrected the issue and provided great Customer Service to correct the problem after all the communication and getting parts challenges. Overall, I’m very pleased with the high quality of craftsmanship rendered to my vehicle and the apology for what had happen. You guys overall are great. Good Job! Keep up the Great Customer Service. Thank you so much, -Mr. David C

My only negative comment is that I had gone to the bank to get cash to pay for my portion and I was told you would not take cash. I had to call and get my wife to come back with our credit card to pay the bill so I could get my car. I can’t believe that a company will not accept American currency (cash) to pay a bill. I am okay with the repair.

The van looks great! Our key fobs did not work after we picked up our van. A technician is being scheduled to troubleshoot the problem. Great customer service. Everything is good outside of the key fobs.

The entire process was seamless and stress-free. My vehicle was completed much faster than my expectations. Trevor was a pleasure to work with; his professionalism and great attitude is a true asset to ABRA.

Very happy with service. Great communication

Work was well done and timely. Good job.

I was informed about my vehicle during the process Trevor was my contact person and he handled.all my questions and concerns. Great Job!

Appreciated commitment to complete job to my satisfaction w interest and integrity. Also appreciate relationship w Enterprise, thus facilitating the ease of picking up and returning rental car to Abra's location. ALL staff I encountered--receptionist, associates, manager--were pleasant, helpful, and courteous making my Abra experience positive. Although I hope to NOT need Abra services again, it is definitely my "go to" place should the need arise. Definitely appreciate the work ethic/environment that Abra certainly seems to ****.