Abra Auto Body Repair of America - Fayetteville

Everything was fast, the car looked great when I picked it up, and Justin in your Fayetteville location was great with communication and a friendly disposition which put me at ease through the whole process!

Great job!!!!

Your personal were very efficient, courteous and business like. I am a returning customer and am very pleased.

You all are amazing and I’m thankful for you all fixing my truck!

Good customer service

The team went above and beyond to make sure I was satisfied with my service.

Great professional service

Could not be more pleased with the service.

When I went to the appointment I should have been told before hand what paperwork to bring would have made the process quicker

Will come back if need be.

None

Representative more than twice asked did I receive a check from the insurance company for the repairs. After I advised him no, the first time, one would assume the question has been answered. In my opinion it seemed as if he was trying to conclude if I had received a check and far to interested in if I had a check already and you weren’t going to get paid if that indeed was the case. Your records should provide all that information and maybe if he had taken a moment to familiarize himself with, perhaps his concerns would have been rectified and him asking him, would not have come off sort of “racist”. In fact when I picked up the car, he again asked if I had received a check so I insisted we both walk back in so he can check his records and I can leave with my car without his obvious concerns of how and whom will be submitting payment. It is not necessary for anyone to follow up. I have done business with this company several times before and the other times were overall pleasant.

Abra ALWAYS does a fantastic job. This is one of the primary reasons we come to you. Another is the high caliber of your customer service. Many thanks, again.

Scott was very generous and professional. He kept me informed of the status of my car. Great experience, Thanks Scott!

Thank you. Love how I was completely informed the whole time. Justin stayed on top of the whole process. Will definitely recommend ABRA.

My sister suggested Abra because she has used them on several occasions. She was 100% right I love the personalities and their professionalism and the work.

Customer service was amazing they went above and beyond to help me

Great Job everybody was on point.

Justin was very informative in explaining everything I need to know and made sure I had nothing to worry about.

The staff members who assisted me were as my father would have said "good people". Your staff is a breath of fresh air compared to many of my previous sales and service experiences. Thank you.