Dan N.
Vehicle Make : Chevrolet
I was kept well informed. Brian was very good. Nice job.
Nick R.
Vehicle Make : Buick
Good customer service 10's across the board good work guys
Steph M.
Vehicle Make : Vehicle
The repair turned out beautifully. I was very happy with the work itself - we have had several repairs done at Abra and have always had a great experience. I was not satisfied, however, with the customer service. When a part broke during the repair process, I was charged for that part. There was a breakdown in communication between the staff and me. I didn't agree with having to pay for something that I wasn't in control of. When I picked up my truck, I felt belittled and degraded by the man that assisted me. He was arrogant, condescending, and rude. I was shaking when I left the building and I do not have any plans to ever return to Abra again.
Jody H.
Vehicle Make : Toyota
Tim and Cynthia were responsive and helpful.
Kristina W.
Vehicle Make : Subaru
Everything went great! The repairs were completed in an efficient and professional manner. The communication throughout therepair process was very helpful so that I could properly plan my schedule around when I would be getting my car back. Thanks for all the help!
Jason W.
Vehicle Make : Toyota
Wonderful work I would recommend you guys to anyone
Carol I.
Vehicle Make : Subaru
It looks like a new car!
Margaret W.
Vehicle Make : Mazda
Great customer service and the end result was seamless
Pat F.
Vehicle Make : Ford
Fast and looks great!
Travis O.
Vehicle Make : Pontiac
Polite, courteous, caring, considerate, friendly and expeditious service that made a bad situation bearable.
I left my worries with the keys in the dropbox, confident that I would be taken care of and soon be back on the road.
Helen P.
Vehicle Make : Honda
It was done well before anticipated time! Thanks.
Helen
Daniel T.
Vehicle Make : Cadillac
Ti had my cadillac cts repaired at the forest lake location. Gary and brian made my experience great. Brian kept me informed daily on the progress. Gary and the rest of the group were great!! I will share my experience with my friends and family.
Curtis &.
Vehicle Make : Chrysler
very pleased with the entire staff.
George R.
Vehicle Make : Chevrolet
Brian did a great job!
Laura J.
Vehicle Make : Ford
This is my second experience with the Forest Lake Store and I must say I am impressed. They always go above and beyond for their customers and treated me with all the respect anyone could ever want, especially in this day and age! Wonderful people, great service, what more can I say other than "thanks to all!".
Diane R.
Vehicle Make : Toyota
I appreciated all the help in evaluating my rust problem and the repair. They were very honest and explained the problem and the process to repair it. They were very resonable with the cost. They kept me up on what was going on with emails and got the job done in adequate time. LLindathe receptionist was helpful and very pleasant.My whole experience there was excellent. I recommend them to all.
Eric J.
Vehicle Make : Dodge
Great communication,great work and completion of repairs were completed before the estimated time of completion.
John G.
Vehicle Make : Subaru
It looks good
Josh P.
Vehicle Make : Lincoln
Everyone was very knowledgeable and helpful. The work that was done was high quality and efficient. They did a great job with keeping in contact as well. Thank you for making it easy and painless!
Mark L.
Vehicle Make : Chrysler
Your staff was very easy to work with and our work was completed much earlier than expected. We had a great experience with ABRA.
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