Louis B.
Vehicle Make : Acura
Thanks for taking such good care of my family and care
Mohamed A.
Vehicle Make : BMW
Had two vehicles there for body work, BOTH came back with nicks and scratches on the hood that were NOT there prior to the service! I own a BMW and I know that my vehicle did not have all of those scratches on the hood that it currently has. Very disappointed in the carelessness of the way my vehicle was handled.
Denis E.
Vehicle Make : Ford
EXCELLENT in every way.
Martha R.
Vehicle Make : Toyota
I have never before received such efficient, timely, caring service from each team member of Toyota. Special mention to Neil who conveyed all these qualities and a special interest/treatment as Manager his team. When I think of it, this treatment and interest was something I experienced for the first time anywhere! Congratulations to all your team,
Barbara H.
Vehicle Make : Toyota
I very much apprecited the time Neil Shuttner took with us, listening to our comments and answering our questions.
The repair work was very well done. The car looks beautiful!
Bruce S.
Vehicle Make : Acura
The whole experience was as seemless.as possible. Great communications and the repair is excellent
Stephen A.
Vehicle Make : Mazda
Text updates are great! Getting the car back early is also great. The quality of your painting is so much better than what it was a couple of years ago.
Satya Subrahmanyam.
Vehicle Make : Toyota
Exterior repais was satisfactiry.
But The inside of the car was full of dust and chipped wood particles etc
All cup holders , hand rests had lot of mess.
driver seat foot rest and mat were covered with mud stains, which still exist.
Not sure how the dash board was relatively on but all cup holders, and other holders in the doors and between seats on rear and front were covered in dust etc..,
Alyse H.
Vehicle Make : Toyota
The bodywork was done with care and skill. Steve Booze assured me the job would be done well& on timeout was. The office staff (especially Kim) were polite& courteous. It was a positive experience. Thank you Steve & Anna. Good work.
Philip R.
Vehicle Make : Ford
Neil Shuttner is amazing. A true professional who takes pride in what he does
and he truly cares about his customers. It was a pleasure working with him. He shows tons of enthusiasm even though he has been in the industry for 80 years.
Neil deserves a phat raise & a performance bonus. And the Cre who work back
in the shop all do a great job. My Ford Focus ST3 looks better now than before I hit the deer. The three stage Tangerine Scream paint is very difficult to blend but they did it in such a way that you really can't tell that 30% of the car was repainted. 10/10. ????????????????
Thank you,
Philip R
Lizandra D.
Vehicle Make : Hyundai
Thanks for the great fast service!
Quamrul H.
Vehicle Make : Toyota
Excellent job.
Very happy.
Thanks to Anna for all her help.
Will reconsider and will refer to friends.
Thanks again.
Michael D.
Vehicle Make : Toyota
Timely and pretty nice repair.
Thanks
Nelson O.
Vehicle Make : Infiniti
Didn't keep me up re when car would be ready or final cost after going under the hood.. Told NY insurance Agency the final cost -not me.. also the car was in the shop longer than it was promised and I got different messages using a phone # I did't prefer to give me contradictory updates. Nelson O
Erica M.
Vehicle Make : Scion
The final results look very good indeed, but, also, I was so pleased with everyone who I interacted with on the staff. Neil Shuttner was very professional, but also had a great sense of humor and was not only an especially outstanding listener, but there wasn't a single thing that I spoke to him about that he didn't address, including my fussy request that my car be returned to me clean. Also, Katie was wonderfully kind to make sure to wait for me on Friday evening when I got caught in traffic. There are others to make mention of, but that's my fault for not having taken down their names. Thank you very much!
**** C.
Vehicle Make : Volkswagen
The entire team was very courteous and professional. It was a refreshing experience. Thank you!
Jean P.
Vehicle Make : Honda
Thank you for the good job
Barbara C.
Vehicle Make : Toyota
The repair required replacement of tire and related hardware for a wheel collision yet the hubcap was not replaced. This seems like a significant error by the service department. We now have to make a return visit. It makes us wonder if anything invisible was omitted since the hubcap is such a simple and obvious component.
Jolyon P.
Vehicle Make : Toyota
Thanks for a job well done!
John L.
Vehicle Make : Toyota
Great work and on time delivery. Brenda's daily updates were welcomed and super.
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