Anant S.
Vehicle Make : Toyota
Karen and Roxanne were absolutely terrific. They were prompt and courteous ane helpful. I will tell everyone i know that team Toyota is the best.
Lejanie R.
Vehicle Make : Toyota
My Car looks great! Thanks!
Maureen W.
Vehicle Make : Mercedes
Thanks for follow-up.
Ned J.
Vehicle Make : Chevrolet
Yes I was satifiy,and the service was very professional,thank u very much,
Chirag S.
Vehicle Make : Toyota
Very professional. Loved the frequent updates.
Car looks and works great.
Marc C.
Vehicle Make : Lexus
You have the best communication system that I have ever seen. Your daily tracking of the status of the repair of my car is exceptional. Your staff is personable, polite and precise. Many thanks for all of your efforts and for making a stressful experience that much less stressful.
Eva R.
Vehicle Make : Toyota
Very happy that you were ahead of schedule and that you informed me of the progress of the work
Nancy W.
Vehicle Make : Volkswagen
The staff was very helpful and professional!
The only drawback: I was told, I would hear from the team as the work progressed to know the
status of costs, completion date etc and that did not happen. I called several times to check the status and on one of those calls, was told my car was completed. It would have been better for me if the team had never said to expect updates if they were not going to happen. Do what you say or don't say it :)
If the needs arises, I would use Team Toyota again.
Charles C.
Vehicle Make : Mazda
3.5/5.
- Car took waaay longer than the initial estimate. Estimation should have accounted for availability of parts, better assessment of the paint required.
- Car received a small new scratch which was only addressed at pickup. Crew should have done a walkaround with the intake paperwork to check for new nicks.
- Car had smear of paint or clearcoat or wax on C-pillar which should have been noted in a final walkaround before pickup
Neil was very good about communication; kept us updated on the status as much as reasonable and helped us work with the insurance co.
Despite the special factory metallic paint color, paint shop did an excellent job matching it.
As far as I can tell, car is as good as new; no new rattles, bangs, etc.
Not a bad experience, but not a great experience. Good overall.
Lisa M.
Vehicle Make : Toyota
Neil Shuttner made the repair experience stress-free and fast! The reception staff is friendly...always. I have several kids who are new drivers, so the collision team and I are on a first name basis. Their high caliber service is consistent. Thanks to all.
Luis S.
Vehicle Make : Ford
Highly appreciated for ur services
Dorothy D.
Vehicle Make : Toyota
Efficient team and quality work
Eugene P.
Vehicle Make : Toyota
The service was excellent and it did not take time at all to replace the mirror. Everyone was friendly and very helpful.
They need better staff with customer relations in your service department.
Laverna A.
Vehicle Make : Toyota
Your front line reception desk was very friendly and walked me through the process without making me feel (too) "over my head"...
Judith N.
Vehicle Make : Jeep
Very professional
Alex C.
Vehicle Make : Toyota
I was completely satisfied, Kim (receptionist) and Rich (collision service), and area supervisor, were all very polite and professional.
Best regards,
Alex C
Patricia G.
Vehicle Make : Mercedes
The staff were very friendly and made the process very easy. I would definitely recommend them to friends and family.
Duncan H.
Vehicle Make : Honda
Neil was super.
Karina C.
Vehicle Make : Toyota
The time frame for my car to get fix was longer then expected but the service was great.
Arnold K.
Vehicle Make : Ford
Very good job on my truck would recommend any of my friends in the future any problems with the truck I know where I'm going to see you guys
Social