Passport Collision Center

The repair team did an outstanding job with my vehicle. Thank you all so much!!

Awesome job, nothing but first class work on a professional level. Great impression, Job well done. Very well Thank you Pelinton Ross

From what I can see the repair looks great (I picked it up tonight, but I will take another look in the AM). Candis was very helpful and professional! She's the best! If I ever need another repair, I will return to Passport Collision.

Thanks the outstanding communications reference the status of my vehicle and the careful consideration to keep me informed by Mrs. Gee. Also I'd like acknowledge the repair team for a job well done!

Great customer service. I was well updated on my repair status.

Candis was the face of Passport to me. She worked w/ insurance company, your repair team, rental car, and even Passport Sales. It was all seemless to me. She is very professional, courteous, prompt, and intelligent. Well done! Please pass on my thanks and the positive impression I have of Passport Collision. D. Zorzi

The staff was courteous and professional.

Thanks to Passport for making my car repair trouble free and especially Kevin Randolph for helping me end to end with the repair process. I would definitely use them again if needed.

Thanks.

The constant communication and updates from Candace was fantastic. She kept me updated throughout the entire process, being very clear about every step of the process, what was happening each day etc. I felt fully informed. Candace is awesome. One piece of feedback: my car was in the shop for 22 days. While Candace was great, when I came to pick up the CST, absolutely no one, after 22 days and substantial work, talked to me in person about the car and what had been done. A porter drove up, handed me the keys, said "it's still running" (I havd comfort access) and he walked away. I had to walk the car to examine the work and make sure everything was ok. No one closed out with me, examined the work with me etc. It felt very cold and unprofessional - esp given the experience I had with Candace. Had that not been how my 22 days had been I would have marked unsatisfied with my experience.

Excellent customer service!

Job well done. Thank you!

Everything from the car rental at Enterprise to the text alerts was done with A1 Quality!!!! I'm totally satisfied that I chose to come there. Excellent!!!

Passport Collision Center did great work, worked smoothly with my insurance company, and put me into a rental car. I'm sorry I had my collision, but I was very impressed with their professionalism and positive customer relations. These guys are pros! I would definitely recommend it to my friends.

Thank you.