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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 130 reviews 82%
4 star 17 reviews 11%
3 star 6 reviews 4%
2 star 1 reviews 1%
1 star 4 reviews 3%
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(All Vehicle Makes)
Bette K.
Vehicle Make : Scion
5 out of 5
1/27/2016
Paul is a treasure. I needed his help more than I can tell you. It was essential he was there today. Thank you Paul
Stuart S.
Vehicle Make : Lexus
5 out of 5
10/23/2015
The team is excellent. Tom, who worked with me, is outstanding both personally and professionally. They are pros.
Brian B.
Vehicle Make : Chevrolet
5 out of 5
9/9/2015
Extremely satisfied with my service. The repair was done professionally and they went the extra mile by dropping my car off at my house because I was flying back from a business trip and unable to reach the shop before closing time.
John D.
Vehicle Make : Toyota
2 out of 5
7/21/2015
Should have Sean cut on the bumper and repaired it prior to customer seeing on delivery
Meave C.
Vehicle Make : Volkswagen
5 out of 5
5/16/2015
You did a great job and were awesome to work with - A.
Bruce W.
Vehicle Make : Honda
3 out of 5
5/6/2015
Repair took longe than was promised
James R.
Vehicle Make : BMW
5 out of 5
4/11/2015
Quick to respond, high quality work, completrf on time.
Daniel M.
Vehicle Make : BMW
5 out of 5
4/4/2015
Good quality work. On schedule. And good updates.
Peter E.
Vehicle Make : Honda
5 out of 5
3/6/2015
Great job. Really nice people. Very professional.
Robert L.
Vehicle Make : Chevrolet
5 out of 5
3/6/2015
We have brought two vehicles in for service in the past month and both experiences have been excellent. We would recommend Matthews Carlsen wholeheartedly.
Lorrie K.
Vehicle Make : Audi
3 out of 5
3/4/2015
It took a while to get the parts to repair the door They were very nice and accommodating and overall did a pretty nice job
Louise V.
Vehicle Make : Honda
5 out of 5
2/14/2015
This is the only local place to use for body work!
Jonathan F.
Vehicle Make : Dodge
5 out of 5
1/29/2015
Absolutely superb service, great communication - would not hesitate to recommend to anyone!
Kathryn J.
Vehicle Make : Ford
5 out of 5
1/1/2015
Excellent work. Appraisal and entire process was professional and the repairs turned out nicely.
James C.
Vehicle Make : Audi
5 out of 5
12/20/2014
Great job. Thanks for such a smooth process getting my car in for repairs and out with no hassle. I hate getting in accidents, but have unfortunately had a few people rear-end my car over the years, and while that is unpleasant, I always know that I will be taken great care of at Matthews-Carlsen. If only other businesses in the area operated as efficiently, friendly, smoothly and professionally as you guys! Jim Cady
Douglas B.
Vehicle Make : Mercedes
5 out of 5
12/20/2014
Looked great and good as new when they were finished. Though only a bumper cruncher without metal damage, the met their promised time frame. Joseph was very responsive.
Joan W.
Vehicle Make : Toyota
5 out of 5
12/19/2014
Love M-C, even though you only go when there is a problem. Friendly, prompt, and professional service. I am very glad my insurance company works with them. Paul is the man I dealt with and he is great!
Robert M.
Vehicle Make : Toyota
5 out of 5
12/17/2014
It was a good experience

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