Service King New Braunfels

It is too soon to tell but the work done looks good. It does not look like they did i clean up on the car like they said they typically do. The inside of the car has some sort of white powdery film on the inside of it. The outside of the car was very dirty despite the fact they said they washed it. To start they were booked out almost 2 weeks for me to drop the car off which i can understand but when i went to drop the car off they had lost my reservation and was going to make me wait but luckily the manager is the persin who did the original reserv and remembered me. They took the car after some prodding. It then took around 5 weeks to complete the repairs. Even though an alignment was on the original esimate they waited to the very end after washing and testing the car to do the alignment and found another broken part. The manager sounded like he was going the extra mile by checking on the alugnment when it was obviously an oversight and should have been done much sooner sunce the accident involved a car impacting directly on the wheel of that car. Service king did pick up several weeks of rental cost because of the long wait however which was nice.

My car looks awesome! Loved that it was clean inside and outside!

Thank you for the great costumer service and for a great job on my truck.

Thank you for your service!

Was given excellent service,updates and followup.

You did a gteat job, were kind and considerably kept me up to date on the status of repairs The turn around time was great,I got my car back in a week.

Service king did an amazing job on my car. I was like wow. Am so happy and greatful for the people who worked on my vehicle. Thanks a bunch and god bless. Happy Holidays. ??????????????????????.

Our repair took a week longer than quoted. Which was fine with us, but the problem was we were promised updates throughout the process, and never once received one. I had to call the office to find out that the process had been delayed, on the day I was originally supposed to get my car! Poor communication which was frustrating. Paint job and repair looked great.

You guys took way too long :(

Great!

Wonderful experience

Awesome experience!!!

They kept us informed and updated and were always very professional.

Thank you for the prompt repair.

My passenger door will not open from inside. Plastic piece from rearview not attached.

Great people and great service!!!!!

Thanks to all

Great service!! Highly recommend! Always friendly and willing to answer questions/concerns.

The service was friendly and quick.

Great job on the car and great service from Eric.