Service King New Braunfels

Fast and friendly. Thank you Derrick!

Gail checked me in and was delightful to work with. Eric checked my Honda in to be repaired and assured me that the repairs would meet my standards. Derrick kept me informed throughout the process and met me when I arrived to pick up my Honda. My Honda looks beautiful! My heartfelt thanks to each of these Service King representatives for helping me make lemonade out of lemons. I am grateful to each of them for their kindness and courtesy! Pam Rudolph

They broke my exhaust and there were parts they removed and did not re install on my back seat. Also they took a week longer than I was told

Brilliant, flawless service and attention. This would easily rate a full ten stars!!! Everyone in the front office were exceptionally professional and made my wife and i feel extraordinarily welcome and special. Thank you Service king!! Tom and Iris Hurley

The repair looks flawless! I received my car a day earlier than anticipated and they even detailed it for me! Customer service kept me informed the whole time about how far along the repair process was and called me as soon as I could pick it up. Thank you Service King!!

The lady at the front ( forgot her name) and Derrick Lerma were very professional. Derrick called me back promptly to answer my questions. In fact, I am having my vehicle repaired for another loss at this location.

You all were amazing and I will highly recommend you to everyone I come across needing collision repairs. Stacy martin

Derek at the New braunfels location is my hero. He brought my car back to the Universal City location quickly and was able to relieve stressors associated with getting my vehicle back! Service King is AMAZING! My car was clean and repaired beautifully! Thank you so very much!

The entire experience was outstanding Overcommunicate UnDer promise And they Over delivery

Your team in New Braunfels were AWESOME! Thank you!

Continue doing your excellent job to fully satisfy us your customers.

All good!

I received no communication except **** text message. Calls were not returned eitger. My car was delivered 5 days after the day it was suppose to be ready. Very unsatisfied

Will be bringing vehicle back to place moldings in correct locations

Edward did an EXCEPTIONAL job handling my claim!

They did an excellent job on my repairs in a timely manner.

I will be sending photos to the insurance company because I believe small lines are on the bumper that were not there before sending in my car. The door trim is loose and my door is not lined up correctly. I was informed that my car was supposed to be clean and vaccumed from the insurance company -the only parts of my car that were clean was the parts repaired. Is this normal procedure only clean what is fixed. I took pictures so I can send so I can back up this claim. I liked the fact I was up dated at where my car was in the process but my car looks great where they fixed half the bumper but the other half not do much. I realize some of the damage was not attached to the accident but I do not remember some of fine lines. I will be contacting service King and State Farm because I'm not happy with the final product. The service guy was nice and they got me in sooner than the other place l I was going to go but am regretting not waiting.

This is the second time my super beetle has been serviced at Service King. Both times I've been happy with the work. Thank you.

Service King was very courteous and professional. I kept abreast of every stage of the repair and the estimated completion date. I was very impressed that the repairs were completed so timely and precisely. Even when I noticed a part had been overlooked, it was replaced immediately. I have always used Service King because of the quality of their work and professionalism. Thank you.

Great job and great to work with. Derick was very helpful and I appreciate the communication.