James F.
Vehicle Make : Audi
The car audi looks great! Practically new for an 8 year old car! I also liked the text status updates! It was nice getting updates and not having to call to get them. Thanks!!!
Richard M.
Vehicle Make : Audi
Communications were not good. I had no idea of when car would be fixed. You all could not fix it so it's being sent to Chicago. Plaza has exited the situation without telling me. I thought Plaza was a certified Audi repair service but not its being sent to Chicago and no one thought to tell me. I am very disappointed with Plaza where we have being going for 20 years. This appears to be a typical satisfaction survey where nothing will be done.
Aleksandar B.
Vehicle Make : BMW
Good job
Leah M.
Vehicle Make : Mercedes
I really appreciate the fact that you managed to finish the job days before promised. I also very much appreciate the texting
Margaret T.
Vehicle Make : Mercedes
Jeff did a great job keeping me informed. Love the email status and attention to detail. Would highly recommend to anyone.
Heidel T.
Vehicle Make : BMW
The car looks great!
Thanks so much - and for the detailing before I picked up
-H. Tuveson
Goan-yi (robert).
Vehicle Make : BMW
I took the car back this time because it wasn't repaired properly. Very disappointed.
Radhika N.
Vehicle Make : Lexus
Excellent service and happy with the service . Chris was regularly communicating on the status of repair. This was in addition to the computer generated messages . Very happy customer . Thanks
Gerrita B.
Vehicle Make : Lexus
Excellent service!
Lynda G.
Vehicle Make : Infiniti
The amount of time for the repair was unreasonable. Communication was minimal.
Dennis &.
Vehicle Make : Mercedes
This time you were a little late in sending e-mails on up-dates for my repair.
Charlie N.
Vehicle Make : Chevrolet
Outstanding service by Chris. Repairs were perfect!
Kapinga K.
Vehicle Make : Toyota
Everything was done perfectly
Sumalya O.
Vehicle Make : Lexus
Very friendly staff and helpful updates every day via text.
Ryan C.
Vehicle Make : Infiniti
My car was delayed a day, which was fine. However, I was not notified when my car was ready to be picked up like I was told I would be. When I got there they seemed confused and my car was not washer like I was told it would be either. For spending 1500 at a "premium" car repair facility, I was not impressed with the personal service. The work done fixing the car looks very well done and I am pleased that it carries a life time warranty.
Chirag P.
Vehicle Make : Mercedes
Yes great job
Sally &.
Vehicle Make : Lexus
Very accommodating and easy to work with. Had previous good experience with munganast. When I tried to buy car there and then to schedule repair much more difficult. Very happy I chose plaza to purchase and repair. You kept it simple and I appreciate.
Giripharan B.
Vehicle Make : Honda
Thank you for your very professional service.
Gene R.
Vehicle Make : Mercedes
I really appreciate your fast, great service. Very friendly
Gil B.
Vehicle Make : Porsche
Need a direct line to responsible person. Too much tranfer. Also, closing time is not customer friendly. Phone was not answered at 5:45pm. No one seems to know what is happening. Quality of work was very good.
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