Karen F.
Vehicle Make : Lexus
If you didn't know where the accident happened, you wouldn't know. They did a great job on the repair!! The car was finished 2 days early which was very pleasing, as well. There is however, a small scratch on the passenger door that was not there prior to drop off... overall, very good service & quality of work. Thank you
Freddie H.
Vehicle Make : Lexus
Extremely satisfied. " VERY PROFESSIONAL "
Felicia C.
Vehicle Make : Lexus
Just need to have a small touch up on the front bumper, but other than that it looks great! Thank you
Earl L.
Vehicle Make : Mercedes
My car repair was perfect and the car was clean and in excellent condition when I picked it up.
Christine H.
Vehicle Make : Lexus
Thank you for your usual great service!
Truc L.
Vehicle Make : Acura
Great job !
Roy Andrew.
Vehicle Make : Lexus
Good service, updates and thoroughness
Dorothy B.
Vehicle Make : Acura
I wasn't informed ahead of time that the replacement winshield would not be the same type of (tinted windshield) winshield that was originally in my Acura. Also my blind spot lights do not come on because it wasnt reprogrammed correctly; but The body work looks great.
Jeff H.
Vehicle Make : Lexus
All appears good. Thanks
Karen D.
Vehicle Make : Acura
Your automated text messaging is useless as it was not even close to being representative of the timing. Made for a very annoying experience.
Russ J.
Vehicle Make : Honda
I would have preferred more frequent updates. There were several days that I didn't hear anything and didn't know what the progress was.
Sylvia B.
Vehicle Make : Volvo
The car looks good. I appreciate you fulfilling the lifetime warranty that was provided with the initial work done. Thank you.
Lori M.
Vehicle Make : Lexus
So far so good. Joy was very professional and helpful through the process.
Kathy S.
Vehicle Make : Honda
Very satisfied. Thank you!
Betsy P.
Vehicle Make : Lexus
Great job.
However, I had requested and was told I could get the car back on 3/29 when I dropped it off on 3/23. Your 2 updates told me it would be ready on 3/31. I had not prepared to be Carless those extra 2 days which would have been a great inconvenience. However, when I called, I was told it would be ready by 3/29, and it was.
That is my only complaint - I had to call to follow up and had some angst over the date change.
The job was great. The estimate was done quickly and professionally and all employees were helpful.
Jerry N.
Vehicle Make : Lexus
Work was well done, on time, and at the right price.
Zena H.
Vehicle Make : Infiniti
Thank you to Joy for her excellent customer service.
James W.
Vehicle Make : Acura
Too much business to even return a customers multiple phone calls. Very frustrating!
Roland H.
Vehicle Make : Acura
Our MDX looks better than it did previous to the accident! Thank you for such close attention to details and for an outstanding experience. The whole experience was very professional and personal. It's good to see quality is the top focus at Nalley's Collision Center.
Andrea M.
Vehicle Make : Lexus
Job well done vehicle looks Great.
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