Delaware Cadillac Body Shop

Thanks for all your help.

My experience with Delaware Cadillac was excellent. The service at Delaware Cadillac and their attention to detail was impeccable. Mr. Ed Blanco and his team displayed “Above and Beyond Excellent” customer service and professionalism. Thank you, David C

Great communication. Friendly service. Quality work.

My service advisor was extremely helpful during the repair. .

Mr.Blanco was very professional, honest and courteous. The Enterprise rental was convenient. Overall was easy and smooth.

By mistake, i used another Body shop, back in November. When i received my car back, it was dirty and looked like someone destroyed my trunk, looking for something... Using Delaware Cadillac, the work needed was done in a timely manner, my vehicle was cleaned & it just was an overall very professional experience. Thank You! Namaste

The customer service was excellent.

Great job well done I am very satisfied & timing was perfect. I would recommend your service.it was done sooner than I expected.cThank You!!!

Very communicative and responsive to questions. Only thing is that from sitting so long - my tires needed air.

The staff at Delaware Cadillac Body Shop were very professional and informative. Thanks for a pleasant experience.

The work was excellent & employees very efficient & courteous. I was disappointed to learn at time of delivery that the final bill was >$1000 than the original estimate. Although this additional cost was paid by the insurance company & I did not have any additional liability, I felt that as though it was like bait & switch and not like a reputable company should operate.

Kris provided the best customer service. She truly took excellent care of my car from the moment I brought it in until the repairs were complete. She is certainly rated a 10.

Good job

Great customer service from start to finish.

We are very satisfied with your service. One of the best for sure in my experience.

All were very gracious in servicing us. Thank you.

I really can't think of anything. From the start the pictures of the damage reduced my deductable $$$. I can't tell that there was any damage. Great job and quicker than first predicted. finally I was kept in the loop the whole time. THANK YOU

Was very satisfied with your work thank you.

Completely satisfied

It began day one when I called to obtain information regarding obtaining an estimate and then scheduled with Ed. Once I called in my claim to Nationwide within 30 minutes I received a call to schedule my appointment. Then with the greatest of ease f/up call from Enterprise to pick up my car on the day of my appt. I then appreciated a call 2 days prior to my appointment to confirm. I arrived at your office early ~7:50, I took a seat when someone approached me asking if I had been helped, I said I was early willing to wait until 8:00, and she said no that's fine let's get you all checked in (I'm so sorry I did not get her name). It's not every place you come into their busy early, before their started work time and they are willing to help you out. As promised, I received a call the next day regarding the status of my vehicle, and was told I would receive a call the following day regarding pick-up time. I was also impressed that Enterprise called me the following day to check my satisfaction with the rental car, and then the ease of returning. Lastly, a nice touch that the car was washed/vacuumed. Thanks to everyone for a job well done with excellent customer service!