Body Shop

Real Reviews From Verified Customers

Lisa S.
Vehicle Make : Dodge
5 out of 5
4/1/2017
Everything from customer service to workmanship was excellent. Thanks
Shawn H.
Vehicle Make : Dodge
1 out of 5
3/16/2017
Lack of communication, lack of communication regarding return time, a little bit of attitude from your agent.
Julie E.
Vehicle Make : Chevrolet
5 out of 5
3/14/2017
Great experience.
Victoria V.
Vehicle Make : Chevrolet
4 out of 5
3/11/2017
She looks brand new again. You can't even tell she was hit. I turned her in and got her back in a good timely matter. Thank you for the great service. Victoria V
Kathryn H.
Vehicle Make : Lexus
3 out of 5
3/7/2017
I have only one problem. My car stinks of some sort of deodorizer that was sprayed or wiped inside. I absolutely cannot stand deodorizers and I wish someone had asked me before putting this stuff in my car. I am not driving it, am trying to air out the smell with the windows open in the garage. It still smells this morning. There are many people that cannot tolerate deodorizers, please ask first!!
Victor T.
Vehicle Make : Toyota
5 out of 5
3/7/2017
You guys did a great job! Excellent service!
Alison S.
Vehicle Make : Honda
5 out of 5
3/5/2017
I want to thank all staff who helped me or worked on my car. you all did amazing job.
Marilee E.
Vehicle Make : Toyota
5 out of 5
3/4/2017
Dolcey was a joy to work with. She was always responsive to my calls and kept me informed along the way. I appreciated the email updates. This is the second time we have used Cooks Collision and have had a positive experience both times. We will use you again......hopefully we won't need to!
Anna P.
Vehicle Make : Honda
5 out of 5
2/25/2017
Nice touch cleaning my car before pick up
Latrice R.
Vehicle Make : Mercedes
1 out of 5
2/23/2017
I picked up my car during the storm and did not notice a chip on the door handle. The entire driver's side of my car should have been repaired. I have been to Cook's before and had an excellent experience. I hope this was just and oversight.
Veena N.
Vehicle Make : Honda
5 out of 5
2/22/2017
Great communication, friendly staff, excellent job on repairs
Rotell W.
Vehicle Make : Saturn
5 out of 5
2/21/2017
As always you do excellent work very professional and very friendly
Elizabeth D.
Vehicle Make : Honda
5 out of 5
2/18/2017
Perfectly handled from all aspects. Service was excellent. Thank you!
Robert C.
Vehicle Make : Toyota
2 out of 5
2/17/2017
I really appreciate the body work and the wonderful job tht Shawn did in managing the repair. Unfortunately, you folks missed the engine damage even though the engine leaked water after starting it. I know you don't do mechanical work, but you should have caught it and notified State Farm.
Dawn V.
Vehicle Make : Acura
4 out of 5
2/17/2017
Shaun Flood gave excellent service from start to finish. A service Thank you
Donald L.
Vehicle Make : Toyota
3 out of 5
2/14/2017
There were deflectors under the car on both sides. I have not looked to see if they were installed. They deal with the internal air movement.
Erin H.
Vehicle Make : Volkswagen
5 out of 5
2/11/2017
Very pleased with the work i just had done. The staff was courteous and Professional from the start. Would highly recommend.
Leonard H.
Vehicle Make : Toyota
5 out of 5
2/9/2017
I'm very happy with the service I got. Dolcey was amazing
Claudio C.
Vehicle Make : Nissan
5 out of 5
2/2/2017
Wonderful experience, thank you
Rosalba M.
Vehicle Make : Toyota
5 out of 5
1/23/2017
Very good

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