Charles C.
Vehicle Make : GMC
You did a very good job I'm very satisfied and customer service was good thank you and God bless you
Lra L.
Vehicle Make : Nissan
Excellent service
Mark D.
Vehicle Make : Pontiac
It took longer than expected but that wasn't a problem since I was getting text messages at every stage. Communication is always the first priority, and there was no lapse in that respect. Good job.
Tiffany B.
Vehicle Make : Toyota
The staff was very friendly and considerate.
Nancy S.
Vehicle Make : Honda
Tom is a great customer service person! He took great care of me! Called the rental car company for me so they would be there when he was finished with the appraisal. Paid close attention to everything I said!! I will definitely use you again!
Eugene T.
Vehicle Make : GMC
The repair was great and personnel I interacted with were very nice. My issue is that in business, I expect everyone to live by the code of "under promise, over deliver". My quote said "2 day" repair. But, my vehicle repair took 4.5 days. This caused unexpected time and financial adjustments. This also caused plan adjustments that were unfair to me as a customer. While you do have tools that present great opportunity to "over deliver" and mediate impact to customer, the upfront "promise" of a "2 day" repair became my gauge for your service. So, to me, anything short of that was hard to recover from.
Christena C.
Vehicle Make : Toyota
Not sure why you have text messaging updates
Lawrence C.
Vehicle Make : Chevrolet
Work completed when agreed-upon. Repairs seem to be satisfactory
Christopher H.
Vehicle Make : Toyota
Excellent job, I recommended to all of my friend/ co-workers! I would rate 10 stars
Robert S.
Vehicle Make : Ford
Denise, in particular was great regarding status updates during the repair process.
Jenny F.
Vehicle Make : Toyota
I love the text messages that kept me updated on my cars' status.
Edcliff W.
Vehicle Make : BMW
The repair time was too long and it exceeded the Rental car authorization. Additionally my right side mirror cannot be adjusted from inside the car
Jacob H.
Vehicle Make : Ford
Your staff kept me in the loop every step of the way. My vehicle looks great and got back in a timely manner. Thank you guys so much for all the great work you did!
Brian Dwight.
Vehicle Make : GMC
im happy , way better repair shop then most, an thanks again for telling me that other body shop did me wrong , an for hookin me up with a perfesional opion on the tail gate along with what post to be on it thanks again look forward to bying my brand new gmc from there in the future
David W.
Vehicle Make : Mercury
Communication could have been better.
Jennifer F.
Vehicle Make : Ford
Everyone I dealt with was professional, efficient and very respectful of my time. It was so quick and easy. I didn't have to think about anything. It was all taken care of for me !
Andrew B.
Vehicle Make : Hyundai
They are already aware the steering wheel was in crummy condition, I'll be completely satisfied when that is taken care of.
Robert E.
Vehicle Make : Toyota
Quality and great warranty. Obvious that your team is customer focused. Each employee I came in contact with couldn' t do enough to insure I was being serviced.
John B.
Vehicle Make : Mazda
Very happy with the whole process. They kept me updated on all repairs while my car was in the shop.special thanks to Tom Wilhelm and Julie Short for all there help in making this experience as pleasant as possible.
Arthur B.
Vehicle Make : Chevrolet
It looks great & handle good
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