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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 126 reviews 85%
4 star 14 reviews 9%
3 star 6 reviews 4%
2 star 1 reviews 1%
1 star 2 reviews 1%
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(All Vehicle Makes)
Lacey K.
Vehicle Make : Subaru
4 out of 5
1/29/2016
Everyone was very helpful and made me feel like they were really there for me. At one point I had problems with the insurance company not wanting or believing that all the damage was their responsibility to fix. But collision pros talked to me and worked with the insurance company to get everything fixed. I really appreciate all their time and effort put in. I would definitely use them again, but hope I never need to.
Andria G.
Vehicle Make : Chevrolet
5 out of 5
1/29/2016
Everyone I dealt with was very friendly, professional and answered all my questions without making me feel like I was a nuisance. Thank you for being awesome!
Gabriela B.
Vehicle Make : Lexus
4 out of 5
1/28/2016
As your company name, Pros , fully satisfied!
Jeanette B.
Vehicle Make : Nissan
5 out of 5
1/23/2016
The staff were easy to work with and the quality of the work was excellent. From the time I arrived to get an estimate until the work was completed, I felt confident that I was in good hands. The work took a few days longer than their original estimate, but it was worth the wait. My car was cleaned inside and out, which was a very pleasant surprise
Beth S.
Vehicle Make : Ford
5 out of 5
1/22/2016
Thank you so much for the great care you gave me. From the beginning of this process with the professional service and the over and above drive to the rental car company to the updated text messages keeping me informed made my experience stress free. I will certainly recommend Collision Pros to anyone I know that might need your services. Thank you Tyler for all you did!
Keith E.
Vehicle Make : Toyota
5 out of 5
1/15/2016
The text messages were humorous and informative. All staff members were really friendly and professional.
Robert P.
Vehicle Make : Mitsubishi
5 out of 5
1/12/2016
You guys were great, I honestly didn't know what to expect but you made the whole experience easy and fast. Great service thank you.
James S.
Vehicle Make : Ford
3 out of 5
1/8/2016
I FEEL THE REPAIR WAS GOOD, BUT THE TWO ISSUES THAT CONCERNED ME WAS THAT IT WAS NOT PROPERLY DETAILED (THERE WAS OVERSPRAY ON THE DOOR GASKET AND SOME MASKED AREAS OF THE TWO TONE PAINT WAS ROUGH) AND THE LACK OF CARE WHEN ALLIGNING THE DOOR. THE DETAILING DID GET TAKEN CARE OF THOUGH THERE WAS STILL SANDING DUST ABOUT THE HINGES OF THE DOOR AREA. WHEN THE DOOR ALIGNMENT WAS DONE A METAL HAMMER OR DEVICE WAS USED TO POUND AGAINST THE UPPER HINGES TO SHIFT THE DOOR UPWARD WHICH CHIPPED THE FACTORY PAINT OFF THE HINGE. A RUBBER MALLET OR SIMILAR DEVICE SHOULD HAVE BEEN USED TO PROTECT THE PAINTED SURFACE OF THE HINGE. I DID GET TOUCH UP PAINT TO COVER THE CHIPPED PAINT ON THE HINGE. YOUR EMPLOYEES VERY COURTEOUS.
Constance G.
Vehicle Make : Mini Cooper
4 out of 5
1/6/2016
Little better phone update on car status would have been helpful-I had to inquire several times
Michael M.
Vehicle Make : Toyota
5 out of 5
12/12/2015
Really impressed with our experience and will use and recommend you when the need arises.
Roger M.
Vehicle Make : Ford
5 out of 5
12/10/2015
good job!!
Scott D.
Vehicle Make : Honda
5 out of 5
11/18/2015
Very professional and friendly staff who always made you feel like you were their only customer.
Gary G.
Vehicle Make : Honda
5 out of 5
11/14/2015
My car looks awesome
Robert M.
Vehicle Make : BMW
5 out of 5
11/13/2015
Good staff. T was in the know all the time Car looks great.
Frank L.
Vehicle Make : BMW
5 out of 5
11/12/2015
I was very pleased with the fast and quality service thank Taylor and all the good work that Sumer did I will definitely recommend you
Robert B.
Vehicle Make : Lexus
5 out of 5
11/6/2015
Easy repair process. I enjoyed the professionalism of your staff! Thanks so much!
Susan G.
Vehicle Make : Nissan
5 out of 5
10/29/2015
The staff was very helpful in getting me back home after dropping off my truck. Being single I didn'thave anyone who could meet me at the time I was able to drop off my truck and pick it up. Your staff was wonderful.
Felix P.
Vehicle Make : Honda
5 out of 5
10/23/2015
I have used them before and requested them this time. They are friendly and always keep you updated on all work.
Ashley T.
Vehicle Make : Volkswagen
5 out of 5
10/17/2015
Thank you so much!! Job well done.. If I was seeking other work on my vehicle I would definitely be in touch..Ashley T
Alicia R.
Vehicle Make : Mercedes
5 out of 5
10/17/2015
Taylor was amazing! The level of service was more than expected.

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