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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 577 reviews 87%
4 star 44 reviews 7%
3 star 10 reviews 2%
2 star 14 reviews 2%
1 star 16 reviews 2%
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(All Vehicle Makes)
Ricky H.
Vehicle Make : Honda
5 out of 5
2/13/2022
Yes
Andres C.
Vehicle Make : Mitsubishi
5 out of 5
2/6/2022
The text message uptaded was so Great,Keep customers informed, My vehicle Was released at The day They Told me.Thank you
Robert K.
Vehicle Make : GMC
5 out of 5
2/4/2022
Excellent company..staff and Mgt the best..
Debra S.
Vehicle Make : Nissan
5 out of 5
1/26/2022
You all were very professional and nice! Explained everything that was being done and kept me updated on the progress! My truck came out awesome and was finished earlier then expected. Will recommend your business always!
Patti R.
Vehicle Make : Jeep
4 out of 5
1/24/2022
Everyone & everything was fine
Carlos F.
Vehicle Make : Kia
5 out of 5
1/21/2022
We were shock on the great service and how fast they did the repairs on our vehicle. Especially, they went the extra mile in cleaning and washing the car for our pickup date. I most definitely would recommend anyone this place for their great and valuable customers service.
Betty R.
Vehicle Make : Lincoln
5 out of 5
1/11/2022
Professional and kept me updated as to any changes to completion of the job
Susan B.
Vehicle Make : Hyundai
4 out of 5
1/3/2022
Very proactive with updates on the status of repair completion. Office personnel very friendly and helpful. Repairs we excellent - cannot tell where the damage was as repairs blended flawlessly into the body of the vehicle. The interior vacuuming was unexpected and greatly appreciated. I would highly recommend Durable Radiator and Auto Body. Thank you!
Heidi T.
Vehicle Make : Kia
4 out of 5
12/25/2021
The service team was efficient, they charged less than we expected to pay, and the wait time was short. We've trusted only Durable for all car issues, and we have been coming here for close to 20 years. We will never go anywhere else. The **** family
Annieclair L.
Vehicle Make : Toyota
5 out of 5
12/19/2021
Extremely satisfied, you guys are the best, clean efficient, reliable ,and great customer service highly recommended
Monica H.
Vehicle Make : Kia
4 out of 5
12/18/2021
Durable did a great job. You couldn’t tell that the car was not in a accident. Beautiful job. I’m glad I took my car there to get fixed
Sherry J.
Vehicle Make : Jeep
5 out of 5
12/17/2021
This the best shop ever! They are honest, hardworking and take as good a care of the customer as they do the vehicles!
Matthew H.
Vehicle Make : Jeep
5 out of 5
12/10/2021
Great Job
John O.
Vehicle Make : Honda
4 out of 5
12/5/2021
Repair was done correctly, what I thought was outstanding was the effort the person put in to cleaning my old Honda and making me feel good about driving that car around Waterbury. Thanks once again. John O
Joseph &.
Vehicle Make : Cadillac
5 out of 5
11/28/2021
Service was excellent and the job was done correctly and fast!
John B.
Vehicle Make : Vehicle
5 out of 5
11/27/2021
Excellent work to all the Durable employees. It was really easy working with you. Thank you and may you have a wonderful holiday season.
Joseph T.
Vehicle Make : Ford
5 out of 5
11/25/2021
Took care of my issue very fast,impressed!
Maria H.
Vehicle Make : Nissan
1 out of 5
11/19/2021
I didn’t like the status text messages the dates they told me were always wrong I think prices was so high for damage that was done practically ****/3 of what car cost these are just opions
Nana F.
Vehicle Make : Ford
4 out of 5
11/7/2021
Thank you running great first day back to work l went to the hospital high blood pressure it the 07 and still under weather.
Gloria C.
Vehicle Make : Lincoln
5 out of 5
11/4/2021
Excellent service

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