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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 577 reviews 87%
4 star 44 reviews 7%
3 star 10 reviews 2%
2 star 14 reviews 2%
1 star 16 reviews 2%
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(All Vehicle Makes)
Jacqueline M..
Vehicle Make : Toyota
5 out of 5
8/14/2018
Good job Thanks
Nina D.
Vehicle Make : Subaru
5 out of 5
8/13/2018
I would recommend them 100 % great service Great people My car came out beautiful thank you
Paul B.
Vehicle Make : Volvo
5 out of 5
8/13/2018
Great service would recommend anytime.
John D.
Vehicle Make : Acura
5 out of 5
8/4/2018
Great group of people and the work product came great. I will recommend them to others.
James P.
Vehicle Make : Lexus
5 out of 5
8/2/2018
Dave and **** really impressed me throughout the whole process. From the initial consult, to keeping me up to date while repairs were in progress and through finishing up. While this was an insurance contract, I wouldn’t hesitate to go back for personal repairs and/or service.
**** C.
Vehicle Make : Ford
5 out of 5
7/31/2018
The Team was very nice and worked well with my schedule.
Kelly T.
Vehicle Make : Subaru
5 out of 5
7/25/2018
All the staff I spoke with were pleasant, kind and knowledgeable. Everyone was quick to answer my questions. I was even made an espresso while I waited for a rental car. All around it was a good experience, given the circumstances.
Michelle B.
Vehicle Make : Subaru
5 out of 5
7/23/2018
They were pleasant dropping off and picking up vehicle.
Raymond B.
Vehicle Make : Subaru
5 out of 5
7/16/2018
My car looks perfect! Dave and the office staff were friendly and pleasant to deal with!
Anthony V.
Vehicle Make : Mercedes
5 out of 5
7/12/2018
Everyone was professional, courteous and friendly. Repairs were perfect! Vehicle came back to me clean and ready to go.
Sandra K.
Vehicle Make : Hyundai
5 out of 5
7/3/2018
Awesome job n done in a timely fashion. Also car was very clean when I picked it up. Would highly recommend them.
Nathaniel W.
Vehicle Make : Dodge
5 out of 5
7/1/2018
Excellent professional and very friendly service
Dina S.
Vehicle Make : Hyundai
5 out of 5
6/24/2018
Your process was very smooth. Not once was I concerned about what was being done. Having the car rental onsite was a bonus.
Teresa P.
Vehicle Make : Nissan
5 out of 5
6/9/2018
Excellent professional team, from customer service to mechanical work I’m very satisfied!!!
Myriam L.
Vehicle Make : Honda
5 out of 5
6/4/2018
Everything was good thanks so much
Denise I.
Vehicle Make : Toyota
5 out of 5
5/26/2018
Good customer service and I liked being kept aware of the vehicle'so progress
Angela H.
Vehicle Make : Honda
5 out of 5
5/21/2018
Excellent Service
Anette L.
Vehicle Make : Honda
5 out of 5
5/19/2018
Extremely well done, complete efficient service, I feel like I was a treasured customer and it was the first time I ever walked into your business in Waterbury. My auto was spotless and sparkling. The staff was very pleasant and efficient. Thank you sincerely. Annette B Lawlor, 2003 Honda CRV
Diane R.
Vehicle Make : Mercedes
5 out of 5
5/18/2018
Excellent experience! !!!!!
Susan D.
Vehicle Make : Nissan
5 out of 5
5/12/2018
Very professional. Had my car apart the same day I brought it in.came me up to date what was going on and my car was done in4 days that has never happened to me before and gave me a new car that didn't smell like ciggerate. I will tell everyone if you want the job done and right go to Durable Radiator on Thomaston ave waterbury

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