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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 577 reviews 87%
4 star 44 reviews 7%
3 star 10 reviews 2%
2 star 14 reviews 2%
1 star 16 reviews 2%
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(All Vehicle Makes)
Dawn C.
Vehicle Make : JEEP
5 out of 5
12/27/2019
They made the entire experience, from beginning to end, so easy and convenient. They were proactive and kept me informed through the process. I will absolutely recommended them to anyone.
MARY B.
Vehicle Make : CHEVROLET
5 out of 5
12/22/2019
Everyone was eager to help make a typical awful experience so much easier to tolerate. The text updates were helpful and onsite car rental a pleasant surprise.
Richard J.
Vehicle Make : NISSAN
5 out of 5
12/21/2019
From start to finish I was kept up to date on the progress of my car. The repair work is fantastic and the staff readily answered my questions. I would definetly use their auto body services again.
SUSAN C.
Vehicle Make : SUBARU
5 out of 5
12/19/2019
I love my SUZSUB (susiesubie) and I was very upset when she was hit. You guys did an amazing job. And getting her back detailed was awsome. Job well done
Hugh A.
Vehicle Make : INFINITI
5 out of 5
12/17/2019
I stumbled upon you guys a few yrs back and have since had 3 repairs done. Each time the work and professionalism have been stellar! I wouldn’t think of going anywhere else.
Jocelyn P.
Vehicle Make : HYUNDAI
5 out of 5
12/13/2019
The Durable Automotive team is an excellent group. We were informed a number of times during the repair. We will definitely recommend your group to anyone looking for a great repair shop. Thank you very much for the service your company provided Thanks again the Pagan Family
Shawn M.
Vehicle Make : VOLKSWAGEN
5 out of 5
12/7/2019
Not only was repair beautiful as promised, car was detailed inside and out and completed early!
MICHAEL T.
Vehicle Make : NISSAN
5 out of 5
12/5/2019
Everything looks great! A job well done!! Thank you for going the extra mile, and cleaning the inside and outside of the car. It hasn’t looked this good since the day I bought it!!
Debra W.
Vehicle Make : MAZDA
5 out of 5
11/28/2019
Durable kept me posted every step of the way with my car repair Excellent customer service and support. My car looks brand new. Thank you
Sarah J.
Vehicle Make : FORD
5 out of 5
11/23/2019
I was unexpectedly and happily thoroughly satisfied with all aspects of my experience. Your team was informative and communicative and removed all of my stress. Made the repair process experience comfortable and easy for me. Thank you! A job well done!
ALYSSA B.
Vehicle Make : NISSAN
5 out of 5
11/20/2019
Durable was such a pleasure to work with and I appreciated the text message updates during the repair process. The car was given back to me cleaner than the day I bought it! Wonderful service and would trust them again in a heartbeat.
Daniel L.
Vehicle Make : SUBARU
1 out of 5
11/18/2019
I only had an issue with being told that the car was going to be ready by noon on Friday and the car was not actually ready until the following day. I had to arrange for a ride twice and two people lost an hour from work.
RACHEL G.
Vehicle Make : MAZDA
5 out of 5
11/16/2019
Fast efficient informative quality
CHERYL M.
Vehicle Make : FORD
5 out of 5
11/12/2019
The customer service I received from every person at Durable was stellar. My car was done perfectly. Everything was timely and the texts informing me of the status was great. I highly recommend.
Bette (call.
Vehicle Make : NISSAN
5 out of 5
11/9/2019
Thank you to **** and Erin. Excellent service
James V.
Vehicle Make : SATURN
5 out of 5
11/7/2019
You treated us with a great deal of respect and did an excellent job of fixing our car. Thank you very much. Jim Kacerguis
Jeffrey M.
Vehicle Make : TOYOTA
5 out of 5
11/1/2019
I was treated with upmost respect. My vehicle was repaired beyond acceptable. I will use them whenever needed. Great job. Thank you, Jeff
Dennis C.
Vehicle Make : CHEVROLET
5 out of 5
10/31/2019
Was a good experience. Was very happy & would recommend other people to go there.
Daniel H.
Vehicle Make : MITSUBISHI
5 out of 5
10/29/2019
Good job, appreciate you guys, but I hope to NOT see you guys again in the best way.
EMILIO S.
Vehicle Make : MERCEDES-BENZ
5 out of 5
10/29/2019
Nice job

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