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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 484 reviews 74%
4 star 69 reviews 11%
3 star 33 reviews 5%
2 star 25 reviews 4%
1 star 46 reviews 7%
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(All Vehicle Makes)
WILLIAM C.
Vehicle Make : VOLVO
1 out of 5
10/4/2019
I'm encountering a couple of problems now that I've driven the car for a day. My auto-down on the driver's window no longer works and the driver's window mount is not properly attached. I'll wait until I've had a few more days to observe and bring in for adjustments.
Melissa S.
Vehicle Make : FORD
5 out of 5
9/25/2019
Swift repair, friendly staff, job well done.
JACK A.
Vehicle Make : CHEVROLET
5 out of 5
9/25/2019
Jordyn Owens is very petite and professional. She definitely works hard at what she does.
Luke P.
Vehicle Make : AUDI
5 out of 5
9/24/2019
great job!
KRISTI M.
Vehicle Make : LAND ROVER
1 out of 5
9/24/2019
Even though I live in Norman, the Del City location did the work on my car...when I picked it up, I looked at the repair and it was great, but when I got home, I was wiping out the interior and notice there had been something spilled/sprayed on the panel between the windshield and front driver window. I immediately took it back to the Norman location, the guy looked it over and said they would call me when a new part came in and I’d have to bring it in again and have to leave it for the day, find a ride to and from the facility. I also showed him how one side of my key fob was coming off, not sure if they will do anything about that....it is an older one, but maybe workers too rough with it and now it’s completely off. It now first open the back door when the button is pushed. So this has been a mess! I appreciate them making it right with the panel, but it seems the Del City location wasn’t too careful. The repair was done, but doesn’t seem the workers were careful with the property of others. I’m pretty disappointed. KRISTI M
Jennifer B.
Vehicle Make : CHEVROLET
5 out of 5
9/20/2019
The work looks great. Looks just like when I bought the car. Excellent, thank you.
Dorothy S.
Vehicle Make : TOYOTA
5 out of 5
9/20/2019
I liked being updated on the status of the repairs. All were helpful and willing to answer any questions we had. Thank you
Dillon H.
Vehicle Make : FORD
5 out of 5
9/20/2019
Great work and very fast and great communication though out the process
Barbara K.
Vehicle Make : CHEVROLET
3 out of 5
9/18/2019
Your companies actions demonstrate that you are committed only to lying to your customers. I have no desire to interact with your “representatives” any longer.
Yunheng W.
Vehicle Make : TOYOTA
4 out of 5
9/17/2019
I am satisfied with the job. But the front desk lady was not friendly, both answering the phone and in person. They were involved in a joke talking instead of helping customer no matter how long the line is. I definitely will change a service provider next time.
Suhail S.
Vehicle Make : VOLKSWAGEN
5 out of 5
9/13/2019
Great job. Great team. Thank you
SHENGXIN C.
Vehicle Make : TOYOTA
5 out of 5
9/13/2019
Great job
BRIAN J.
Vehicle Make : VOLKSWAGEN
2 out of 5
9/13/2019
The repair was promised to be ready on a Sat. The Saturday was on labor day weekend, and the store was closed and no one informed us. Therefore, we had to keep the rental car 2 days longer (at our expense), and when we came Monday, the car had been ready Friday but no one informed us, making the entire weekend an extra expense.
Van C.
Vehicle Make : KIA
5 out of 5
9/12/2019
Good work, friendly, courteous staff.
JANET M.
Vehicle Make : VOLKSWAGEN
5 out of 5
9/11/2019
David Pauletto is very professional and kept us updated on our repairs. Great staff each time I was in the office very professional and helpful.
SUMMER W.
Vehicle Make : KIA
4 out of 5
9/10/2019
The vehicle looked better than when I bought it new!
William M.
Vehicle Make : FORD
4 out of 5
9/10/2019
My only complaint is that some aftermarket parts were used and I prefer OEM. However, I didn’t discuss that ahead of time. Everything else about my experience was great!
Elsa S.
Vehicle Make : MERCEDES-BENZ
2 out of 5
9/6/2019
Manager almost saved the damage done by Phillip!
CATHY C.
Vehicle Make : HONDA
4 out of 5
9/4/2019
Made everything as easy as possible
SUE H.
Vehicle Make : RAM
5 out of 5
9/4/2019
Politeness of staff. Updates and feedback. Speed at repair work. Details of services provided.

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