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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 484 reviews 74%
4 star 69 reviews 11%
3 star 33 reviews 5%
2 star 25 reviews 4%
1 star 46 reviews 7%
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(All Vehicle Makes)
Mike B.
Vehicle Make : Toyota
5 out of 5
3/21/2018
Excellent work. Professional & very friendly staff. Will use again.
Kara M.
Vehicle Make : Hyundai
4 out of 5
3/17/2018
Amazingly painless process from start to finish! I almost want someone else to hit me so I can do it again. ????
Sally S.
Vehicle Make : Honda
5 out of 5
3/10/2018
My car looks great. The people were very friendly, helpful and professional.
Richard P.
Vehicle Make : Toyota
5 out of 5
3/10/2018
Excellent, customer oriented service. You have a great system, start to finish. Thank you.
Dan C.
Vehicle Make : Toyota
5 out of 5
3/10/2018
I was amazed! My car looked like new again. Thank you.
Nyisha J.
Vehicle Make : Volkswagen
1 out of 5
3/9/2018
I was excited about coming to collusion works cause they was highly recommended by my car dealership however when I came to pick up my vechical the customer service was rude and my vehical was in complete I had to leave and return back with my vehical if hadn’t been for Justin and Carissa I don’t know what I would have done Jordan was nice also but Justin and Carissa making sure my vehical was fixed properly .
Michele N.
Vehicle Make : Kia
5 out of 5
3/9/2018
Great help and over all experience. Love the updates through text messages.
David H.
Vehicle Make : Volkswagen
5 out of 5
3/7/2018
great
Ronald W.
Vehicle Make : Chevrolet
5 out of 5
2/25/2018
Excellent customer service, friendly staff, and the most expedient repair I have ever experienced.
Wenjun Z.
Vehicle Make : BMW
1 out of 5
2/22/2018
My car is filled with dust after the repair. And even though they claim they were going through the QA process and final check, my car seat is half folded, no one cares enough to straighten it up. And there is half roll of tape left in my car. Given the ice storm for the past couple days, I have not had an opportunity to examine the repair jobs in detail yet.
Jillian M.
Vehicle Make : Mazda
1 out of 5
2/22/2018
I had a horrible experience and you shouldn't send a text at 7:00am for this survey
Debbie C.
Vehicle Make : Chevrolet
5 out of 5
2/19/2018
Friendly and professional staff. The repairs where done the same day. My car was completely washed and detailed when I picked it up. Great experience.
Mary H.
Vehicle Make : Toyota
5 out of 5
2/16/2018
The texts were a great help and the repair appears to be great. Thanks for your help with this.
Anthony H.
Vehicle Make : Hyundai
5 out of 5
2/15/2018
I couldn't have asked for a better experience, went above and beyond my expectations and will definitely recommend to anyone who needs repairs.
Abbey W.
Vehicle Make : Hyundai
5 out of 5
2/8/2018
Great job!
Maheen A.
Vehicle Make : Toyota
5 out of 5
2/8/2018
They did a good job!
Catherine R.
Vehicle Make : Toyota
5 out of 5
2/3/2018
You did an excellent job a record time a very good experience. Thank you for your excellent Service. Catherine R
Adena H.
Vehicle Make : Dodge
1 out of 5
1/30/2018
My initial quote for repairs was 3-4 days. I knew that it would be longer than that, and my insurance covered up to 30 days of a rental car. My car was at Collision works for almost 6 weeks. Yes, Collision Works covered the extra rental, and deducted $100 off of my deductible, but this seems like an extraordinary amount of time for a car to be there.
Rodney S.
Vehicle Make : Dodge
5 out of 5
1/26/2018
Good work
Jimmy T.
Vehicle Make : Nissan
4 out of 5
1/20/2018
Repair looked great. Everyone was courteous and helpful. Car was finished ahead of schedule. My only complaint is that this automated text came in at 7 a.m. on s Saturday morning. These should be set to automatically send at noon rather than waking people up.

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