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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 353 reviews 73%
4 star 52 reviews 11%
3 star 22 reviews 5%
2 star 20 reviews 4%
1 star 37 reviews 8%
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(All Vehicle Makes)
Gary S.
Vehicle Make : Kia
2 out of 5
4/2/2022
Hello, so I appreciate the updates, honesty, and your managers approval to waive my deductible, but at this point 3 things came up in less than a week that we're all preventable before the back ordered part came in. As a result I paid $630 which includes extra Rental car days, gas, and when I could afford the rental; Lyft charges. Which isn't even including the fact I got back from visiting my parents and paid to stay in okc for 2 days expecting it to be ready last Friday. I've been polite and patient, but ultimately these are now your shop's mistakes and compensation is fair regardless of the deductible. Please discuss this with your manager. I can only hope your team will learn to catch similar issues with other client's cars in the future. I sent this to your team via text on Tuesday March 15 and never got a response.
Apryl S.
Vehicle Make : Buick
5 out of 5
2/10/2022
They were courteous, respectful, timely and the vehicle looks brand new,
Paul G.
Vehicle Make : Ram
1 out of 5
1/3/2022
I am sure they will fix it, but one of my badges that had to be replaced during the repair keeps coming off. I haven't had a chance to get back in there to have them fix it
Judith C.
Vehicle Make : Chevrolet
5 out of 5
1/2/2022
Everyone I encountered during my Collision Works of Del City experience was courteous, professional, patient, explaining the repair process in detail, and kind, except the receptionist. Her customer service skills were nearly non-existant and she was rude, abraisive and unpleasant.
Guy W.
Vehicle Make : Ram
5 out of 5
12/26/2021
Thanks Kenneth. You are awesome to work with.
Stephen G.
Vehicle Make : Ford
5 out of 5
12/18/2021
You all kept me informed on all my repairs and did a fantastic job. Thank You
Cleo R.
Vehicle Make : Honda
4 out of 5
11/28/2021
The Collision Works crew restore my damaged Honda to like new conditions. They kept me updated weekly on the status of their work. Wit a shortage of parts it took a lot longer than normal. Soon as they were able to obtain the needed parts they promptly completed the repairs.
Wendell G.
Vehicle Make : Chevrolet
5 out of 5
11/24/2021
Excellent service
Patricia K.
Vehicle Make : Chrysler
4 out of 5
11/20/2021
We were thrilled to be able to get our vehicle in much much sooner than first scheduled. Text and email updates provided reassurance that repair was going as scheduled. We have had work done by Collision Works in the past. Staff friendly, knowledgeable, and professional. Very pleased with completed repair. Thanks again for a job well done. Patricia & Bill Kulessa
Colby M.
Vehicle Make : Honda
1 out of 5
11/14/2021
Thanks. I was completely satisfied until just this week when we discovered the door opening mechanism on the repaired passenger door does not work.
Chauncey B.
Vehicle Make : Chrysler
4 out of 5
10/16/2021
Best place to get your car fix no problems
Terry A.
Vehicle Make : Ford
5 out of 5
10/14/2021
Repairs were excellent. very good repair work
Natisha H.
Vehicle Make : Audi
2 out of 5
10/7/2021
The work on my car was OK but not satisfactory. After getting My car home and being able to walk around it real good after I picked it up from the body shop I found **** paint places where I feel like it was scratched and paint was just blotted on it I feel like my trunk is somewhat Uneven.
James F.
Vehicle Make : Ford
5 out of 5
9/20/2021
They kept us up to date on the repair and actually returned the car clean and ready to go. Would recommend them to everyone Kenneth Riddle was very easy to work with he did a great job
Kenneth R.
Vehicle Make : Ram
5 out of 5
9/16/2021
Vehicle was repaire earlier than expected and I received great customer service.
Kenneth H.
Vehicle Make : Chevrolet
5 out of 5
8/26/2021
I am satisfied!!
Larry J.
Vehicle Make : Honda
4 out of 5
8/21/2021
Collision Works does what most other body shops won't and that is stand by their work 110%
Juanita W.
Vehicle Make : Honda
5 out of 5
8/19/2021
Everyone was very nice I was kept in the loop with every move my car made they finished the job early and the car looked great
Michael S.
Vehicle Make : Chevrolet
4 out of 5
7/10/2021
Can't even tell there was any damage! Excellent work!
Sherri S.
Vehicle Make : Toyota
5 out of 5
6/2/2021
They were great and three days early. I thought they were excellent.

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