Jonathan J.
Vehicle Make : Honda
I need to bring my 2004 Honda CR-V back for some follow up work.
The rear door that was replaced by your staff is not properly aligned. This causes the light on the dashboard connected to the back door to illuminate because the door sensor is not fully depressed when the door is in the closed position. I noted the issue the day I retrieved the vehicle from your shop and one of the technicians took the vehicle back into the shop to resolve it.
Unfortunately, the issue is not fixed. The rear door light on the dash board illuminates intermittently while the vehicle is in motion. The door locks on the vehicle intermittently engage when the lock button the key fob is pressed (the battery in the fob is new). When the vehicle does not lock with the key fob, I must open and shut the rear door, which sometimes resolves the issue. I often have to manually lock the doors with the key inserted in the back door.
I must note that there were no similar issues with the rear door sensor or door locking prior to the vehicle being worked on by Able Body Shop. These issues appeared only after the vehicle was worked on by the Able Body Shop staff.
Johnny W.
Vehicle Make : Ford
Great customer service!!
Andrew B.
Vehicle Make : Toyota
The ladies at the front desk are fantastic
Laura C.
Vehicle Make : Toyota
professional and personable
Mark W.
Vehicle Make : Vehicle
Exceptional work. Mark
Chad S.
Vehicle Make : Acura
Very impressed by the service provided by Able Body Shop - Midtown. They were easy to deal with and communicated status during the entire process.
Douglas A.
Vehicle Make : Subaru
Quick courteous and professional
Nicholas L.
Vehicle Make : Audi
The service and the repair were top-notch!!! My minor complaint is in reguards to the professionalism of the maintenance crew. I had set my car to Valet Mode using the button inside the glove box then locked the glove box.
The first thing I noticed when I sat in the car was that the glove box had been unlocked and the Valet Mode had been turned off. The second thing I noticed was the mpg reading was at 2.1mpg, that is a clear indication of the car having been revved quite high, and for an extended period of time. If someone could let the team know this is not appreciated nor respectful of other people's property.
Thank you,
Nick
Majel T.
Vehicle Make : Jeep
Work on car was completed well.
Danilo D.
Vehicle Make : Toyota
The repair is pretty amazing. Your whole staff is very professional and the regular updates on the repair process is commendable
Shane W.
Vehicle Make : Ram
Everyone was great! The fit and finish is awesome! Couldn’t be more happy!!!
Carol L.
Vehicle Make : Lincoln
Not only did my car look brand new, it was also clean inside and out The front staff kept me inform of the progess of my car repairs.
Paul J.
Vehicle Make : Dodge
The bumper installed had defects. But, your team acknowledged the issue and got the vendor to send a replacement bumper. It is scheduled to be installed Monday.
Mark W.
Vehicle Make : Vehicle
Your front team of Chloe and the others were fantastic help. Thank you
Erik H.
Vehicle Make : Subaru
The folks who helped me were professional, polite and good natured. Nice customer service helps take the sting out of why we were there as customers. Thank you.
Theresa B.
Vehicle Make : Ford
Able Body Shop was excellent at keeping informed during the entire process. The work done was totally beyond my expectation. Not only did they was the exterior where they had to repair damage, they also cleaning the inside of my vehicle. I have recommended them to my friends should they need repairs too.
Larry E.
Vehicle Make : Jeep
Great team from beginning to end. It’s a great package of service and delivery from beginning to end.
Barbara A.
Vehicle Make : Subaru
Able body shop is the best in anchorage. Myself or my family will never have work done by any other shop ever again. the best part is I was treated as if I was the one paying for it not like a second class citizen. I have had work done by Chaz (which was crap) and Fix Auto.
Erica N.
Vehicle Make : Dodge
Excellent customer service & repairs were flawless!
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