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Body Shop Review Summary

5 star 768 reviews 83%
4 star 99 reviews 11%
3 star 10 reviews 1%
2 star 10 reviews 1%
1 star 37 reviews 4%
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(All Vehicle Makes)
Kejdi S.
Vehicle Make : Lexus
5 out of 5
1/19/2024
Great team, great crew and a very excellent job. The process did take longer than usually due to the holidays so maybe some speed up the process a little more might help. I think overall I was very happy with their service.
William M.
Vehicle Make : Subaru
4 out of 5
1/13/2024
Rick was great!! Can not tell there was ever damage to my car.
Kathryn D.
Vehicle Make : Toyota
2 out of 5
1/4/2024
My car was brought in for hail damage. Not all the hail damage was corrected. In addition, my car was scratched up afterwards. Then when your personnel tells me “we are not in the business of damaging vehicles. If your insurance wants to pay for repairs, we will go ahead and repaint the car.” That in itself tells me you’re looking for additional insurance claims. Your company is dishonest and I will not recommend you. I will advertise how dishonest your company is and how you do not take accountability for your mistake/accidents. Accidents happen and you cant admit when you unfortunately created a mishap.
Donovan B.
Vehicle Make : Volvo
5 out of 5
12/17/2023
Great customer service. High quality repair work was performed on my vehicle. Im completely satisfied with the end results. I recommend everyone use Axelrod Collision!
Philip F.
Vehicle Make : Vehicle
1 out of 5
12/14/2023
It still seems like something isn’t quite lined up correctly with the bumper, hood, fender. There were gaps before and we asked for them to be fixed, and they are still there.
Michael C.
Vehicle Make : Mitsubishi
5 out of 5
12/8/2023
Very courteous and seemless process. Employees were very helpfull.
Alex T.
Vehicle Make : Kia
5 out of 5
12/2/2023
Communication was great. Car looks like nothing happened
Antonio M.
Vehicle Make : Hyundai
5 out of 5
11/20/2023
This is the second time that I’ve had my vehicle in Axelrod for repairs both times the work was done professionally and they kept me informed of the timeframe of completion. The staff is outstanding, and I would recommend Axelrod to anyone who needs auto collision repair.
Lawrence P.
Vehicle Make : Ford
5 out of 5
11/11/2023
People are very nice there and make me comfortable.
Sharon B.
Vehicle Make : Honda
5 out of 5
11/1/2023
I appreciate Marie keeping me abreast of the status of my repairs
Mike B.
Vehicle Make : GMC
3 out of 5
10/19/2023
Unfortunately I had to wait almost two months for repair to take place. I understand for time constraints by the business and parts availability but two months seems long.
Eligia N.
Vehicle Make : Kia
5 out of 5
10/13/2023
Thanks!
David P.
Vehicle Make : Subaru
5 out of 5
9/4/2023
Everything was perfect
Emily A.
Vehicle Make : Vehicle
5 out of 5
8/22/2023
We received excellent service and our Tesla looked pristine when we picked it up! We were very happy with our experience and have no complaints. Thank you!
Fnu R.
Vehicle Make : Vehicle
4 out of 5
8/18/2023
I was going out of town for work. Axelrod’s Courtney Czir worked with me to make sure I could drop off my Tesla Model 3 for repairs and kept it in storage for a Month when my return was delayed with any extra charges. Much appreciated!????????
James S.
Vehicle Make : Vehicle
5 out of 5
8/4/2023
Very happy with the work done and the professionalism of the staff.
William S.
Vehicle Make : Ford
5 out of 5
7/22/2023
Was kept informed from being to the end
Carol C.
Vehicle Make : Toyota
5 out of 5
7/15/2023
Work done excellent. Staff I met with were professional, kind, considerate. They updated me as repairs were being made which I appreciated. I would highly recommend them to anyone involved in a collision.
Rosa V.
Vehicle Make : Kia
5 out of 5
7/6/2023
They treated me like family My CONGRATULATION to all those who work there.
Nicholas A.
Vehicle Make : GMC
5 out of 5
7/1/2023
Very happy with the service and people that took care of me and my vehicle

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