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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 768 reviews 83%
4 star 99 reviews 11%
3 star 10 reviews 1%
2 star 10 reviews 1%
1 star 37 reviews 4%
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(All Vehicle Makes)
Ruth A.
Vehicle Make : Toyota
5 out of 5
3/22/2018
Very happy with the work I’m completely satisfied and will commend your work to anybody that needs repair Thank You so Much!!!
Theodore W.
Vehicle Make : Toyota
5 out of 5
3/17/2018
Working with Rick is always an excellent experience. He is thorough and is very good at keeping me updated on the status of my repair.
Axelrod Buick/gmc.
Vehicle Make : GMC
5 out of 5
3/16/2018
Excellent company, I’ve had several vehicles repaired at Axelrod Collision and their work is impeccable, their service is outstanding and Chuck is a true professional!
James D.
Vehicle Make : Kia
5 out of 5
3/16/2018
Repairs where done as planned and on time and very proffional
Jo Ann.
Vehicle Make : Chevrolet
5 out of 5
3/15/2018
Everything was wonderful. Great customer service! Very pleasant. Thank You.
Vernon H.
Vehicle Make : Kia
5 out of 5
3/11/2018
Outstanding job my car looks brand new!
James A.
Vehicle Make : Kia
5 out of 5
3/10/2018
Awesome work! Car is now showroom new, inside and out! Well done. Thank you
Terra T.
Vehicle Make : Toyota
4 out of 5
3/10/2018
I really appreciate the customer service ,I appreciate the time management of getting my car fixed and back to me and I appreciate that my car looks like nothing ever really happened to it! My only concern is it’s that it feels a little different for me especially my brakes but I’ll give it a few days and see how I feel but other than that,I’m very satisfied with the work that was done on my car thank you so much
Scott C.
Vehicle Make : Chevrolet
5 out of 5
3/10/2018
Rick was wonderful, he made the experience for me.
Kelly K.
Vehicle Make : GMC
5 out of 5
3/9/2018
Guy was a great person to work with kept me updated as things progressed car was even done earlier than expected
Wilson S.
Vehicle Make : Hyundai
5 out of 5
3/3/2018
They were very friendly and courteous. They recommended enterprise for a rental car...was very satisfied with there service. It was an overall great experience. Thank you very much.
Schmitz.raymond Schmitz,amy.
Vehicle Make : Honda
5 out of 5
3/2/2018
Very friendly staff! Thank you!
Esis Gm.
Vehicle Make : Buick
5 out of 5
3/1/2018
Guy was great to work with. Kept me well informed and overall friendly. The Lady at the front desk was also very nice to work with. They were both willing to answer any and all of my questions. They took the extra steps to make me fell like a valued customer
Andrew D.
Vehicle Make : Honda
5 out of 5
3/1/2018
Everyone and everything was very professional and I appreciated updates by text. Car looks great! Thank you all very much.
Carolyn G.
Vehicle Make : GMC
5 out of 5
2/28/2018
Maria and Rick treat their customers like family. The whole process was smooth and extremely easy. I would definitely take my car back and recommend Axelrod to my family/friends! Thank you so much!
Marie W.
Vehicle Make : Ford
5 out of 5
2/28/2018
Customer service was excellent and professional as well as the repair job, fabulous body shop.
Christine W.
Vehicle Make : Lexus
4 out of 5
2/26/2018
Your team was cheerful, respectful, and efficient. From the moment I arrived, they made me feel much calmer about the damage to my car and helped me feel assured that it would indeed be repaired. They told me to return if I felt something was still amiss. There was a weird squeak that couldn't be heard on smooth roads or when the radio and/or heater was on. When I returned with my car after the weekend, they listened to me without hesitation, rode with me to "listen" to my car, and quickly found and fixed the problem while I waited (a backseat that had been thrown out of whack by the impact from the hit/skip vehicle.) My car looks fantastic, rides like it did and should, and I am thrilled to have my car back!! I would absolutely positively recommend them to anyone needing repairs!! They really are a great team (and deserve a bonus for a job excellently done!!)
Kathleen S.
Vehicle Make : Mazda
4 out of 5
2/26/2018
I have had repairs done here befor because of an accident. I love how smoothly the experience is. From the rental if a loaner car, to working with ins vo. (Nationwide), to completion and picking the car up
Stephanie H.
Vehicle Make : Volkswagen
5 out of 5
2/24/2018
Rick was great
Zenon .
Vehicle Make : Toyota
5 out of 5
2/24/2018
Great job and very satisfied qwith the work

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