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Body Shop Review Summary

5 star 768 reviews 83%
4 star 99 reviews 11%
3 star 10 reviews 1%
2 star 10 reviews 1%
1 star 37 reviews 4%
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(All Vehicle Makes)
Jeff C.
Vehicle Make : Volkswagen
3 out of 5
8/8/2018
We'll I do have 2 concerns I will address with Rick Kinzel upon closer inspection since after having the vehicle in my possestion a while longer. My hope it's a simple fix, **** is electronical"doors" othther paint door handle. Pleased overall.
Garryd P.
Vehicle Make : BMW
4 out of 5
8/4/2018
The Axelrod team did a stellar job from the moment the claim was filed with Nationwide Insurance. Everyone was polite and engaging when dropping off the vehicle, updating along the way and during the pickup process. Although the process is updated on my phone app, Guy followed up by phone to ensure I was updated with details. The car was spotless when I picked it up. I had a bad experience with a different collision facility a few years back that failed to detail the vehicle to remove body shop overspray dust. The Axelrod experience was awesome. Thank you! The Enterprise car rental drop off at Axelrod and later return to my home by Enterprise was also extremely convenient.
Jarrod G.
Vehicle Make : Kia
5 out of 5
8/1/2018
Excellent service and amazing people to work with
Alexander R.
Vehicle Make : Mercedes
5 out of 5
7/24/2018
Updates all the way through the process of my car getting fixed. Very relieving.
Christina S.
Vehicle Make : Buick
5 out of 5
7/20/2018
Guy and Maria were so understanding and accommodating with helping us with our car. I couldn't of asked for a better team of individuals to help us through this devastating time. Your service was stellar.
Craig D.
Vehicle Make : Ford
5 out of 5
7/16/2018
Thanks
Chris P.
Vehicle Make : Chevrolet
1 out of 5
7/11/2018
other things where messed up,my a/c dont work now and that wasn't part for the damages. I'm not happy not at all , all I have to say is that it better be ready Thursday by 4pm.
Wylie P.
Vehicle Make : Buick
5 out of 5
7/8/2018
Very happy with the level of service that we received on our vehicle. Would recommend your service to everyone. Thx 4 the great work.
Gordon W.
Vehicle Make : Chevrolet
5 out of 5
7/6/2018
Thank You excellent work!!!
Vivian Caldwell.
Vehicle Make : Chrysler
5 out of 5
7/2/2018
That they were fast, and they did a great job. They were very nice and polite and a great help. Thank You for your service Vivian Caldwell.
Daniel W.
Vehicle Make : Honda
5 out of 5
6/29/2018
My husband & I appreciated the fine job on my vehicle. We were very pleased with the paint job as well. Thank you Axlerod, you "done good" Dan & Patrice Walter's ????
Fn Ronald.
Vehicle Make : GMC
5 out of 5
6/28/2018
I will recommend Axelrod Collision to all of my circle. Thanks for the quick service and pleasant experience.
Harry B.
Vehicle Make : Dodge
5 out of 5
6/28/2018
Very professional staff. Made me feel good about having my car fixed there. A shout out to Rick Kinsel thank you. He is the best
Melissa M.
Vehicle Make : Chrysler
5 out of 5
6/27/2018
The work looks good Thank you
Barbbra F.
Vehicle Make : Buick
5 out of 5
6/27/2018
Everyone was very nice, helpful and took there time to make sure I was completely satisfied. Was nice doing business with you car looks great
Brigette D.
Vehicle Make : Jeep
5 out of 5
6/25/2018
Everyone was helpful and made the process painless. I would take my car back there
Angela I.
Vehicle Make : Mazda
4 out of 5
6/23/2018
Unfortunately my car was hit yet again, but fortunately I have the opportunity to work with Marie and Rick, at Axelrod Collision, to get the repairs completed. Always treated like family and service is always outstanding. Thank you so much for taking care of me. Sincerely, Angela I
Amanda B.
Vehicle Make : Kia
5 out of 5
6/22/2018
My car is as good as new. I appreciated the constant text updates and communication. I hope I never need your services again but if I ever do, I will trust you with my repairs.
Jason C.
Vehicle Make : Kia
5 out of 5
6/21/2018
Maria is the best. Everyone in the office did a great job.
James W.
Vehicle Make : Ford
5 out of 5
6/19/2018
It went smoothly and the car was repaired. It looks great!

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