Service King Chattanooga

This was a difficult situation for me as my daughter was in the Chatanooga area for school and had an accident. We live in Maury county, almost 3 hrs away. So I had to handle this long distance. Appreciated the friendliness of the people I was in contact with. Teresa Byrum and Jan. My vehicle looks great.

Staff..awesome. kept me updated as repairs were progressing. Ryan very knowledgeable and a pleasure to work with.

Great job on the repairs! Staff friendly and very helpful!

The staff was very friendly and helpful, the car was very clean and I am very satisfied with the repairs to my car! Thank you

Jan and the general manager were great in fixing a problem another employee created

Some communication problems but pleased with your willingness to please and final result.

Great work. Could not tell it was damaged. Paint work was spot on.

They took really good care of my car, kept me updated on the progress, would definitely use them again.

The automated texts were confusing with regards to the repair time of the car. You could have either mentioned to us to ignore those updates, or not send them at all. Thank you

Good communication throughout the repair.

Excellent service

The text system stinks. It led us to understand our vehicle would be ready continually throughout the process, then it wouldn't actually be ready. The shop manager continually assured me our vehicle was almost ready and the process would be complete in "a few more days" (every time I called him) and it took exactly a month. In the entire month that our vehicle was there, the onus was on US to be checking in for updates. No one called us. Every few days, we were told that it was almost ready. It was INCREDIBLY frustrating. The integrity of the shop is suspect. If you can't even be honest about when it will be ready, and CALL if unforseen issues come up that will delay that timeline, how can I trust you that my vehicle actually needed all the work you said it did? Definitely will not use again, definitely will not recommend to others.

Joseph and the guys gave great comfort, to clarify this, upon entrance was a great experience, Jan you're great, contant contact with the process, being that I hate being there due to the situation, they gave great comfort, thanks guys!

Thank you

All of the guys at Service King were very exceptional! I would highly recommend this company to anyone needing repairs done on their vehicles.

I thank you all done a good job I will tell friends about your business that you all do good work keep you updated with text messages letting you no how far long you all are with your car very please thanks so much. Thanks Clara clark

A four day job turned into a 20 day job and then still have to do a redo

Daniel W

Service King did s great job on repairing my suv and keeping me updated with progress. Even hit the original completion date. Thanks so much.

Thanks so much for the kind service I received. I will definitely recommend you to anyone that needs repair