Robert W.
Vehicle Make : Dodge
A fou/five day service turned into twenty-four days of lies and deceit, different day new story. I now understand why the original employee left Cox, this shop is run horrible and Chet or Chad whatever his name couldn't be a lot boy, I will be posting my horrible story with Cox wherever possible. Sorry I don't enjoy bad mouthing service departments but if it prevents someone from dealing with what I had to it will be worth my time.
Richard C.
Vehicle Make : Ford
They let you know how things are going very professional very very detailed very good I was especially happy with the repaint color to do very very happy
Robin C.
Vehicle Make : Mercury
Very helpful texts kept me up to date on my repair. Easy handling it my repair from start to finish
Daniel C.
Vehicle Make : Hyundai
The time it took to repair was much much longer than I was initially told. I spent time tracking down the status of my repairs and it seems as if no one could give me a solid newer as to when it would be ready. The overall work was good. The lack of communication was not. Tom did apologize to me personally for the lack of communication.
Wenston D.
Vehicle Make : Nissan
I loved the text messages that updated me about my vehicle what a great way to know what's going on. The ban looks good but the paint color seems a little off and not as shiny as the rest of the vehicle. Everything works perfectly. Thank you
James B.
Vehicle Make : Hyundai
John is awesome. Car looks like new. Kudos to the body shop staff! First class work. Detail dept had their work cut out for them and my car is super clean.
Thanks everyone!
Gerald S.
Vehicle Make : Ford
I want to thank all the people that worked on my truck,the job they did was Awesome thank all you
Michael W.
Vehicle Make : Honda
Bubbles in the paint, can still she a line where they painted over the scratch, painted over a decent sized piece of dirt and there was some glue or something spilled on my console and my back floor mat. Now there is a hole in my floor mat
Angela F.
Vehicle Make : Nissan
This was the easiest thing I have every done
Kendall C.
Vehicle Make : Volkswagen
It was easy, they communicated very well and did quality work. I am very satisfied
Matthew L.
Vehicle Make : Chevrolet
water rings on my trunk where it looks like someone set drinks on my car. Exhaust tip was never repainted, car was dirtier than when I dropped it off 3 weeks ago. The list goes on about how bad this experience was.
Ronald P.
Vehicle Make : Toyota
There doesn't appear to be any quality control. We came back two times to get pour "repaired" vehicle to find problems with the work each time. In sddition, there were two new areas on the vehicle that had been damaged.
Kelly P.
Vehicle Make : Kia
Great customer service and vehicle repair. I would recommend Cox Auto to others.
Anna S.
Vehicle Make : Mazda
I sent in an email detailing my experience.
Gary S.
Vehicle Make : Mercedes
Job was done in a timely manner and to a high standard of perfection. It was a pain free experience.
Nathan S.
Vehicle Make : Kia
several delays. found a scratch after i returned the car to be fixed again on the original bodywork that was fixed. So fed up i dont care to have your compnay fix it anymore.
Cinda B.
Vehicle Make : Dodge
Great work
Mark R.
Vehicle Make : Toyota
Great job The bumper looks as good as new, and you also went above and beyond by cleaning the car. Thanks for the great service.
Richard N.
Vehicle Make : Chevrolet
Repair looks great! We appreciate the detail job as well!
Kerrie S.
Vehicle Make : Nissan
Everyone was friendly and helpful. The repair was finished quickly and I appreciate the car wash and vacuum!
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