Body Shop

Real Reviews From Verified Customers

William N.
Vehicle Make : Jeep
1 out of 5
5/4/2017
Repairs that were done were perfect. However suburban & state farm declined to fix rear seat release. While they said this was normal wear & tear. Seat functioned properly before accident. Staff was very professional Liked the text updates.
Richard M.
Vehicle Make : GMC
5 out of 5
5/4/2017
Perfect!
Linda L.
Vehicle Make : Hyundai
5 out of 5
4/28/2017
Daily updates
Daniel L.
Vehicle Make : Volkswagen
5 out of 5
4/28/2017
Thank you for cleaning my car inside and out after my repair.
Denise B.
Vehicle Make : Chevrolet
5 out of 5
4/28/2017
It looked good
Jessica S.
Vehicle Make : Kia
4 out of 5
4/28/2017
The text message updates from your company were very reassuring throughout the process. My car was finished ahead of schedule which was great because I love my car much more than the rental I was stuck with. The car looked fantastic when I got it back; the wheels had even been cleaned and polished. I did find a smidge of white paint on it when I picked it up but when I brought it to your team's attention, they were very professional and cleaned it up right away. Thank you so much for making this experience as painless as possible.i hope my vehicle is never in another accident but if it is, I'll be sure to bring it back to suburban collision.
Tom H.
Vehicle Make : Nissan
5 out of 5
4/28/2017
Fantastic service and workmanship. Wally and staff are the greatest!
Caroline W.
Vehicle Make : Mazda
5 out of 5
4/27/2017
Getting my car repaired at Suburban Collision was very easy. Looks like they've done a very nice job! I appreciated the text updates. It really kept me up-to-date about what was going on with my car do I wasn't wondering all the time.
Scott M.
Vehicle Make : Kia
5 out of 5
4/25/2017
Done ahead of schedule car was washed everyone professional thanks
Timothy F.
Vehicle Make : Chrysler
4 out of 5
4/25/2017
The terrible experience was lightened by the service that I received. The rental car was there waiting on me when I arrived. I explained that I wS soon leaving town due to my wedding anniversary. I felt everything was done to accommodate me. I received messages every step of the way. When I returned the guys remembered my anniversary and my destination. I must say I am thankful and impressed.
Debra B.
Vehicle Make : Subaru
5 out of 5
4/21/2017
Excellent, friendly service
Marissa S.
Vehicle Make : Toyota
5 out of 5
4/20/2017
Lucas and everyone else who took care of us and my car were outstanding. No question about it. Professionalism at its highest. Great work. Thank you
Katherine H.
Vehicle Make : Kia
5 out of 5
4/20/2017
Thank you again!!!
Corey C.
Vehicle Make : Kia
5 out of 5
4/19/2017
Good fast work
Dawn Y.
Vehicle Make : Smart
5 out of 5
4/18/2017
The customer service was impeccable from start to finish. It was fantastic and helpful to receive updates via text, and I appreciate how seamless it was during a time when it was a huge inconvenience after my car was rear ended.
Sean K.
Vehicle Make : Jeep
4 out of 5
4/14/2017
3rd time with u. Always satisfied.
Michele A.
Vehicle Make : Kia
5 out of 5
4/13/2017
Staff were pleasant, easy drop off and pickup process of rental car and repairs look great
Richard T.
Vehicle Make : Nissan
4 out of 5
4/12/2017
Sue and Lucas could not be better at what they do! Both are a valuable asset to Express Repair.
Bethany S.
Vehicle Make : Nissan
4 out of 5
4/11/2017
Thank you to all for your helpful friendly assistance on top of standing by the time you gave that my car would be ready. Thank you for a wonderful customer experience along with my car looking brand new again both outside and inside.
Elizabeth C.
Vehicle Make : Jeep
5 out of 5
4/9/2017
Thanks for everything

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